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Log Files for Software Metering

Updated: June 1, 2009

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

You can reference a number of log files to help troubleshoot software metering issues in Configuration Manager 2007. These are located on both the client computer and the Configuration Manager 2007 site server.

Configuration Manager Client Computer Log Files

The Configuration Manager 2007 client log files can be found in one of the following locations:

  • On client computers that serve as management points, the client log files are located in the %ProgramFiles%\SMS_CCM\Logs folder.

  • On all other computers, the client log files are located in the %Windir%\System32\CCM\Logs folder.

The following table lists and describes the client computer log files.

 

Log file name Description

Mtrmgr.log

Monitors all software metering processes.

Can help to troubleshoot scenarios where metering cannot monitor a program or add to Windows Management Instrumentation (WMI). Make sure that the software metering rules were downloaded and that the programs are matched by the rules.

SWMTRReportGen.log

Generates a usage data report that is collected by the metering agent. (This data is logged in Mtrmgr.log.)

Can help to troubleshoot scenarios where the client cannot send a software metering report to the management point. Make sure that the client can generate a usage report and send it to the management point.

Configuration Manager Site Server Log Files

The Configuration Manager 2007 site server log file can be found in the folder SMS\Logs on the site server. The following table lists and describes the site server log file.

 

Log file name Description

Swmproc.log

This component processes metering files and maintains settings.

Can help to troubleshoot scenarios where software metering information does not appear or appears corrupted.

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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