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Appendix B: Quick Reference for Office Communications Server 2007 Administration Tools

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

This appendix provides an overview of the primary elements of the user interface that you use to manage your Office Communications Server 2007 deployment. This overview includes the following:

  • Properties

  • Tasks and wizards

  • Details Pane

Properties

  • Global properties

  • Voice properties

  • Pool properties

    • Front End properties

    • Web Conferencing properties

    • A/V Conferencing properties

    • Web Components properties

  • Server properties for Standard Edition servers and servers in an Enterprise pool, as well as other server roles

    • Front End Server properties

    • Web Conferencing Server properties

    • A/V Conferencing Server properties

    • Web Components Server properties

    • Archiving and CDR Server properties

    • Mediation Server properties

  • User properties

  • Applications properties

  • Edge Server properties

Global Properties

Global properties are the forest-level settings for your Office Communications Server 2007 deployment. These settings affect all servers and users in the forest. Table B-1 describes each tab that is available on the Global Properties property sheet, its function, and how you can use the tab to manage Office Communications Server 2007 functionality and usage.

Table B-1. Global Properties

Tab Used to Manage Management Actions

General

Which internal SIP domains are supported in your organization, as well as which SIP domain serves as the default routing domain. Only the SIP domains specified on this tab can use Office Communications Server 2007.

Add support for an internal SIP domain.

Remove support for an internal SIP domain.

Change the default routing domain.

Search

How client search queries are handled by Office Communications Server.

Define how contact searches can be conducted by end users who are adding new individuals to their Contact list.

User

Presence subscription settings for all users.

Change the maximum subscribers per user.

Change the maximum devices per user.

Enable users to view presence information for users who are not contacts.

Meetings

Policies that control which meeting features an organizer can use during a meeting, as well as support for meeting participation by anonymous users

Add a new meeting policy or edit an existing policy, including the following:

  • Specifying policy name

  • Specifying maximum meeting size

  • Enabling and configuring Web conferencing support (including use of native format for PowerPoint files, support for program and desktop sharing, and whether to allow recording of meetings)

  • Enabling IP audio and video support.

Remove a meeting policy.

Change the global policy for your organization, using a single meeting policy, or applying meeting policy on a per user basis.

Specify whether users in your organization can invite anonymous participants to internal online meetings

Edge Servers

Which Access Edge Servers, Web Conferencing Edge Servers, and A/V Edge Servers are trusted to provide external access. Internal servers cannot communicate with any edge server that is not in the trusted list.

Add an edge server to the trusted list.

Remove an edge server from the trusted list.

Federation

Support for federation and public IM connectivity for your organization

Enable federation and public IM connectivity.

Permanently or temporarily disable federation and public IM connectivity.

Change the FQDN of the Director or Access Edge Server to which internal servers route outbound traffic.

Change the port number through which internal servers send outbound messages to federated users and remote users.

Archiving

Support for archiving of internal and federated communications

For internal communications, specify whether archiving is to be supported in your organization and, if so, how it is to be implemented for users.

For federated communications, specify whether archiving is to be supported in your organization and, if so, how it is to be implemented for users.

Call Detail Records

Support for call detail recording, including instant messaging conversations, conferences, and Enterprise Voice calls

Enable or disable support for recording of peer-to-peer call details.

Enable or disable support for recording of conferencing call details.

Enable or disable support for recording of Voice call details.

Voice Properties

Voice properties are the forest-level settings for Office Communications Server 2007 Enterprise Voice. These settings affect voice support for all servers and users in the forest. Table B-2 describes each tab that is available from the Voice Properties sheet, its function, and how you can use it to manage Office Communications Server 2007 Enterprise Voice functionality and usage.

Table B-2. Voice Properties

Tab Used to Manage Management Actions

Location Profiles

Which location profiles are available and how the location profiles translate specific numbers that are dialed from a defined location.

Define a new location profile or edit an existing location profile, which includes specifying the name and a description of the profile and normalization rules that control how a phone pattern regular expression will be translated. Adding or editing a location profile includes the option to create and test normalization rules.

Remove a location profile.

Phone Usages

Which phone usage records are available for assignment to specific routes and voice policies as part of the implementation of call authorizations for users.

Add a new phone usage record or edit an existing phone usage record, including specifying the name and description for the phone usage record.

Remove a phone usage record.

Policy

The Enterprise Voice policies that control the types of calls that a user or group of users are allowed to make

Support for simultaneous ringing of phones

Add a new voice policy or edit an existing voice policy, including specifying the policy name, whether to allow simultaneous ringing of all a users phones, and the phone usage records to be applied to users of the voice policy.

Remove a voice policy.

Determine whether your organization will use a single global voice policy or it will apply voice policy on a per user basis

Routes

Routes that apply the outbound call logic that will be used by the server to route PBX and PSTN numbers

Add a new route or edit an existing route, including specifying the name, description, target regular expression, gateways, and phone usages for the route.

Remove a route.

Pool Properties

Pool-level properties control the settings for a specific server role that are applied to all computers in an Enterprise pool or to a specific server role on a Standard Edition Server. Table B-3 describes each tab that is available for the Front End Server role. The settings on this tab apply to all Front End Servers in an Enterprise pool or to the Front End Server role on a Standard Edition Server.

Table B-3. Pool-Level Front End Server Properties

Tab Used to Manage Management Actions

General

Database maintenance and maximum user contacts for the pool

View pool name.

View back-end server address.

Specify the hour when database cleanup is to start each day.

Specify the maximum number of contacts to which a single user can subscribe.

Routing

Static routes to be used by servers in the pool

Add a static route.

Edit a static route.

Remove a static route.

Compression

Performance and bandwidth for Office Communications Server network connections

Configure compression on outgoing server-to-server connections, including the maximum number of server-to-server connections.

Enable compression on client-to-server connections.

Authentication

Authentication protocols

Specify the type of authentication that is supported by Office Communications Servers in the pool (NTLM, Kerberos, or both).

Federation

The default route for federation that is used by the pool.

Specify a default route for the pool, which overrides the default route that is specified at the global level for all pools in the forest.

Host Authorization

Which entities are trusted by the servers in the pool, such as a gateway, application server, or special clients that need additional bandwidth

Add an authorized host, including specifying settings to limit the authorized host to outbound only, to throttle the authorized host as a server, or to treat the authorized host as authenticated.

Edit an authorized host.

Archiving

Archiving and call detail recording for the pool

Activate content archiving, including specifying whether the server shuts down if archiving fails or if Message Queuing encryption fails.

Specify the Message Queuing path of the SQL Server database of the Archiving and CDR Server.

Voice

Enterprise Voice use for the pool

Specify the default location profile for the pool.

View the configuration of a location profile, including the name and normalization rules of the profile.

Enforce phone lock and configure the minimum PIN length and minimum timeout.

Specify advanced options, including Quality of Service (QoS) options and SIP security mode.

Table B-4 describes each tab that is available for the Web Conferencing Server role. The settings apply to all Web Conferencing Servers in an Enterprise pool or to the Web Conferencing Server role on a Standard Edition Server.

Table B-4. Pool-Level Web Conferencing Properties

Tab Used to Manage Management Actions

Meeting Compliance

The use of meeting compliance for the pool, such as might be required for regulatory compliance

Enable meeting compliance.

Specify if meetings are to be shut down if compliance fails.

Specify the location of meeting compliance logs.

Web Conferencing Edge Server

How internal Web Conferencing Servers in the pool send outbound Web Conferencing traffic to external users and receive inbound Web Conferencing traffic from the Internet

Specify the external and internal port to be used for Web Conferencing traffic for the pool.

Add a Web Conferencing Edge Server for the pool.

Edit the FQDNs of a Web Conferencing Edge Server.

Remove a Web Conferencing Edge Server from the pool.

Table B-5 describes each tab that is available for the A/V Conferencing Server role. The settings apply to all A/V Conferencing Servers in an Enterprise pool or to the A/V Conferencing Server role on a Standard Edition Server.

Table B-5. Pool-Level A/V Conferencing Properties

Tab Used to Manage Management Actions

General

A/V authentication and the encryption level that is used for media exchange

Specify the internal FQDN and port that are used for authentication of the A/V conferencing users in the pool.

Change the encryption level to be applied to inbound and outbound A/V connections (RTP/RTCP streams) on all A/V Conferencing Servers in the pool, which can be to support encryption, to require encryption, or not to support encryption.

Table B-6 describes each tab that is available from the pool-level properties sheets for the Web Components Server role. The settings apply to all Web Components Servers in an Enterprise pool or to the Web Components Server role on a Standard Edition Server.

Table B-6. Pool-Level Web Components Properties

Tab Used to Manage Management Actions

General

Meeting schedule settings

Specify the name of the organization to be sent to the Microsoft Live Meeting add-in for Microsoft Office Outlook for use in meeting invitations that are sent by users in the pool.

Change the maximum number of meetings that an individual user can be scheduled to attend concurrently.

Meeting Invitations

The Live Meeting 2007 client download URL and technical support URL for the pool

Change the internal URL or external URL from which users that receive a meeting invitation can download the Live Meeting 2007 client.

Change the internal URL or external URL which users can use to obtain technical support.

Group Expansion

The use of distribution groups expansion for the pool

Enable the expansion of Microsoft Exchange Server distribution groups, which makes it possible for users to invite all or selected members of a distribution group to an IM conversation without having to search for and add each one individually.

View the internal and external URLs that are used to identify the location of the Web service that will enable distribution group expansion for internal and external users, respectively.

Change the maximum size of the distribution group.

Server Properties

Server-level properties are the settings to be applied to a specific server in an Enterprise pool or to a Standard Edition Server. Table B-7 describes each tab that is available for a Front End Server The settings apply to a Front End Server in an Enterprise pool or on a Standard Edition server.

Table B-7. Server-Level Front End Server Properties

Tab Used to Manage Management Actions

General

How the Front End Server handles inbound connections

View the FQDN of the Front End Server.

Add one or more connections that the Front End Server will use to receive inbound connections by specifying the IP address that is associated with the Front End Server (All or a specific address), port on which the Front End Server receives SIP messages, and transport protocol (TCP, TLS, or MTLS) for each connection.

Edit the IP address, port, or transport protocol for a connection.

Temporarily disable a connection.

Remove a connection.

IM Conferencing

The IP address and SIP listening port that are used for group instant messaging

Change the IP address (use All or a specific address) or SIP listening port on which the Front End Server receives messages related to group IM conferencing.

Telephony Conferencing

The IP address and SIP listening port that are used for telephony

Change the IP address (use All or a specific address) or SIP listening port on which the Front End Server receives messages related to phone conferencing.

Certificate

Certificates that are used for inbound and outbound connections

Change the certificate that is used by the server for TLS or MTLS.

Delete a certificate so that the certificate is no longer assigned to the server. This action does not delete the certificate from the computer.

Table B-8 describes each tab that is available for a Web Conferencing Server. These settings apply to a Web Conferencing Server in an Enterprise pool or on a Standard Edition server.

Table B-8. Server-Level Web Conferencing Properties

Tab Used to Manage Management Actions

General

The listening address for the Web Conferencing Server

View the FQDN of the Web Conferencing Server.

Change the IP address (use All or a specific address) or media listening port on which the Web Conferencing Server receives incoming connections.

Certificate

Certificates that are used for inbound and outbound connections on the server

Change the certificate that is used by the server for TLS or MTLS.

Delete a certificate so that the certificate is no longer assigned to the server. This action does not delete the certificate from the computer.

Table B-9 describes each tab that is available for a A/V Conferencing Server. These settings apply to an A/V Conferencing Server in an Enterprise pool or on a Standard Edition server.

Table B-9. Server-Level A/V Conferencing Properties

Tab Used to Manage Management Actions

General

The listening address for the A/V Conferencing Server

View the FQDN of the A/V Conferencing Server.

Change the IP address (use All or a specific address) that is associated with the A/V Conferencing Server, the SIP listening port on which the A/V Conferencing Server receives SIP signaling messages, or the media port range that is used to receive Real-Time Transport Protocol (RTP) media.

Certificate

Certificates that are used for inbound and outbound connections on the server

Change the certificate that is used by the server for TLS or MTLS.

Delete a certificate so that the certificate is no longer assigned to the server. This action does not delete the certificate from the computer.

Table B-10 describes the tab that is available for an Archiving and CDR Server.

Table B-10. Archiving and CDR Server Properties

Tab Used to Manage Management Actions

Service

Components of the Archiving and CDR Server

View the FQDN of the Archiving and CDR Server, the name of the Message Queuing queue that is used by the server to archive messages, and the name of the SQL Server database where archived messages are stored.

Specify whether to limit the number of days that messages are archived and, if so, the maximum number of days that archived messages will be held.

Table B-11 describes each tab that is available for a Mediation Server.

Table B-11. Mediation Server Properties

Tab Used to Manage Management Actions

General

Configuration of the Mediation Server

View the FQDN of the Mediation Server.

Specify the Communications Server listening IP address, which is the IP address of the internal edge of the Mediation Server on which the Mediation Server listens for call traffic from the Communications Server.

Specify the gateway listening IP address, which is the IP address of the external edge of the Mediation Server on which the Mediation Server listens for call traffic from the media gateway.

Specify the A/V Edge Server FQDN and port that are to be used for A/V authentication for the Mediation Server.

Specify the default location profile for the Mediation Server.

View the configuration of a location profile.

Specify the media port range to be used by the Mediation Server for RTP streams.

Next Hop Connections

Mediation Server connections to the Office Communications Server next-hop server and a PSTN gateway

Specify the FQDN of the next hop server for the pool that is to use the Mediation Server and the port that the Mediation Server is to use to communicate with internal Office Communications Server 2007 servers over a TLS connection (the Director or Front End Server to which the Mediation Server forwards calls that are passed to it by the PSTN gateway).

Specify the IP address and the port of the PSTN gateway that are to be used to relay calls over a TCP connection between the Enterprise Voice infrastructure and the PSTN (the gateway to which the Mediation Server is connected).

Certificate

Certificates that are used for inbound and outbound connections on the Mediation Server

Change the certificate that is used by the server for TLS or MTLS.

Delete a certificate so that the certificate is no longer assigned to the server. This action does not delete the certificate from the server.

User Properties

User properties are the settings to be applied to a specific user account that is homed in an Enterprise pool or on a Standard Edition server. Table B-12 describes the tab that is available for an individual user.

Table B-12. User Properties

Tab Used to Manage Management Actions

Communications

Usage of Office Communications Server by the following:

  • Users who are currently assigned to an Enterprise pool or Standard Edition server

  • Users who are enabled in Active Directory Domain Services for Office Communications Server but who are not currently assigned to a pool or server.

Enable or disable the user for Office Communications Server.

Specify the SIP address of the user.

Assign the user to an Enterprise pool or Standard Edition server.

Specify the meeting policy that will be applied to the user and whether the user can invite anonymous participants to meetings that the user organizes. If the global meeting properties are applied on a per user basis, these settings can be changed only for individual users. Additionally, anonymous participation is possible only if the Access Edge Server is configured to allow anonymous participation.

View a meeting policy.

Select a telephony option for the user:

  • Enable PC-to-PC communication only

  • Enable remote call control

  • Enable Enterprise Voice

  • Enable PBX integration for Enterprise Voice

  • Enable both remote call control and PBX integration.

  • Specify the server URI

  • Specify the line URI

Enable or disable federation, remote user access, and/or public IM connectivity

Enable or disable archiving of internal and/or external IM conversations (if the global setting is configured to specify archiving support on a per-user basis)

Enable enhanced presence. After enhanced presence is enabled for a user, it cannot be disabled.

Applications Properties

Applications properties are the settings for the Microsoft SIP Processing Language (MSPL) applications running on each server in each server in your Office Communications Server deployment. Table B-13 describes the tab that is available for applications.

Table B-13. Applications Settings

Tab Used to Manage Management Actions

Applications

The applications that are available on an Office Communications Server 2007 server.

Add a script-only application.

Edit a script-only application.

Move an application up or down in the list. Enabled applications are run in the order in which they are listed.

Remove an application.

Enable or disable an application.

Specify that an application is critical. A critical application must start during system startup or Office Communications Server will not start.

Edge Server Properties

Edge server properties are the settings that are be applied to edge servers in the perimeter network in order to control access and usage by external users. Table B-14 describes each tab that is available for Access Edge Servers, Web Conferencing Edge Servers, and A/V Edge Servers.

Table B-14. Edge Server Properties

Tab Used to Manage Management Actions

General

The functionality that is available on the edge server

View the functionality that the edge server is configured to support.

Access Methods

Discovery of federated partners, use of archiving disclaimer notification to federated users, and remote user access to Office Communications Server

Enable federation with other domains outside of your organization.

Enable discovery of federation partners. This option can be used by itself or in conjunctions with the configuration of the Allow and Block tabs.

Enable sending of the archiving disclaimer notification to federated users.

Enable support for remote user access by authorized users.

Enable support for anonymous users joining meetings that are organized by users who are authorized to accept anonymous users.

Enable support for remote users to communicate with federated users that connect through the Access Edge Server. This setting is used when two Access Edge Servers are deployed, one that is dedicated to remote user access and one that is configured to support federation and public IM connectivity.

Edge Interfaces

Configure internal and external interfaces for edge servers, as well as the A/V authentication port.

For the internal interface of the edge server:

  • Specify the IP address.

  • Select a certificate for the internal IP address.

For the Access Edge Server:

  • Specify the IP address for the external interface.

  • Specify the external ports, including the federation port and the remote user access port.

  • Specify the internal SIP port.

  • Select a certificate for the IP address of the external interface.

For the Web Conferencing Edge Server:

  • Specify the IP address for the external interface.

  • Specify the external data port.

  • Specify the internal data port.

  • Select a certificate for the IP address of the external interface.

For the A/V Edge Server:

  • Specify the IP address, FQDN, TCP port, and media port range for the external interface.

  • Specify the internal ports, including the TCP port and the A/V authentication port

  • Select a certificate for A/V authentication.

Internal

How the Access Edge Server connects to the internal network of your organization, including the internal domains and servers that can connect to the Access Edge Server. Only domains and servers that are specified on this tab can use the Access Edge Server.

Specify the FQDN of the next hop server.

Specify the listening port of the next hop server.

Add or remove domains from the list of internal SIP domains that are supported by your Office Communications Server deployment.

Add or remove servers from the list of internal servers that are authorized to connect to the Access Edge Server.

Allow

External domains for federated partners, either to limit connections to specified domains (if discovery of federated partners is not enabled) or to grant a higher trust to connections of the specified domains (if discovery of federated partners is enabled)

Add or edit a specific domain for a federated partner, including optionally specifying the partners Access Edge Server (required if the partner does not publish its federation records for discovery and can provide a higher level of trust for discovered Access Edge Servers).

Remove a federated domain from the Allow list.

Block

External domains that are not allowed to connect to your Access Edge Server

Add or edit a specific external domain that is to be blocked.

Remove an external domain from the Block list.

Compression

Compression for outgoing server-to-server connections and client-to-server connections, as well as the maximum allowable number of connections to other servers

Enable compression for outgoing server-to-server connections.

Enable compression on client-to server connections.

Specify the maximum number of server-to-server connections.

IM Provider

Use of public IM service providers within your organization

Add or edit specific public IM service providers (such as AOL®, Yahoo!®, and MSN®), including enabling connection with the IM service provider, specifying the IM service provider name and the service providers Access Edge Server network address, specifying if it is a public IM service provider, and selecting an option for filtering incoming communications.

Remove a public IM service provider.

Tasks and Wizards

In addition to the configuration properties that were discussed previously in this section, and the standard tasks (such as View, Refresh, and Help) that are provided for all Microsoft Management Console snap-ins , you can Office Communications Server 2007 tasks and wizards to manage specific settings for the following:

  • Users

  • Servers

  • Pools

Tasks and Wizards for Managing User Settings

Table B-15 shows the tasks and wizards that are available for managing user settings.

Table B-15. Tasks Available for Managing User Settings

Task Wizard Used to Manage Management Actions

Enable users for Communications Server

Enable Office Communications Server Users Wizard

Which users are enabled for use of Office Communications Server

Enable one or more selected user accounts for Office Communications Server. A user account is not available in Office Communications Server 2007 until you enable the user account.

Configure users

Configure Office Communications Server Users Wizard

The Office Communications Server functionality that is available to specific users

Configure one or more selected user accounts for usage of Office Communications Server. This task includes specifying what functionality is to be available to the selected user accounts.

Move Users

Move Office Communications Server Users Wizard

Assignment of individual users to a specific Standard Edition server or Enterprise pool)

Assign one or more selected user accounts to a Standard Edition server or Enterprise pool. You can move users who are currently assigned to a server or pool, or users who are currently unassigned.

Delete Users

Delete Office Communications Server Users Wizard

Which users can use Office Communications Server

Permanently delete one or more selected user accounts and all information about the user from the Office Communications Server database. You can delete users who are currently assigned to a server or pool, as well as users who are unassigned.

Find users

N/A

Identification of current user accounts

Locate user accounts, such as those that are assigned to a specific Standard Edition server or Enterprise pool or user accounts with specific Office Communications Server settings (such as all user accounts enabled or disabled for enhanced presence, or all user accounts that use a specific meeting policy).

Tasks and Wizards for Managing Servers

Server management tasks are available in the Office Communications Server 2007 administrative snap-in, as well as from the Office Communications Server 2007 extension for Computer Management. Table B-16 shows the tasks and wizards that are available for managing servers. Wizards are available for all the tasks that are listed except for Start and Stop.

Table B-16. Tasks and Wizards Available for Managing Servers

Task Wizard Used to Manage Management Actions

Certificates

Office Communications Server Certificate Wizard

The certificates that is used for communications between Office Communications Server 2007 and other servers or clients

Configure a certificate for the server.

Validation

Office Communications Server 2007 Validation Wizard

Verification of server role configuration, connectivity, and basic functionality, such as user sign-in and IM

Validate configuration, connectivity, and basic functionality, such as user sign-in and IM, for a server role. Server roles that can be validated include Front End Servers, Web Conferencing Servers, A/V Conferencing Servers, and Web Components Servers

Deactivate

Deactivation Wizards for Front End Server, Web Conferencing Server A/V Conferencing Server, and Web Components Server.

Deactivation of a server role

Make a server role unavailable to the Office Communications Server deployment. Deactivation includes removing the servers service account and other settings, as well as applicable Active Directory settings.

Start and Stop

N/A

Service availability

Start and stop individual Office Communications Server services. This task can apply to all services or to individual services, including the Web Conferencing service, Audio/Video Conferencing service, and Front End services (which are actually three separate services: Front End service, IM Conferencing service, and Telephony Conferencing service).

Not all server management tasks are available for all server roles. Start and Stop are available for all server roles. In Table B-17, management tasks that are available for specific server roles are indicated by the word Yes.

Table B-17. Tasks Available for Individual Server Roles

Server Role Validate Deactivate Certificates

Front End Server in an Enterprise pool or on a Standard Edition server

Yes

Yes

Yes

Web Conferencing Server in an Enterprise pool or on a Standard Edition server

Yes

Yes

Yes

A/V Conferencing Server in an Enterprise pool or on a Standard Edition server

Yes

Yes

Yes

Web Components Server in an Enterprise pool

Yes

Yes

 

Archiving and CDR Server

 

Yes

 

Mediation Server

 

Yes

Yes

Edge Server

Yes

Yes

Yes

Tasks, Wizards, and Functionality for Managing Pools

Pool management tasks, wizards, and functionality are available only from the Office Communications Server 2007 administrative snap-in. Table B-18 shows the tasks, wizards, and functionality that are available for managing pools.

Table B-18. Tasks, Wizards, and Additional Functionality Available for Managing Pools

Task or Functionality Wizard Used to Manage Management Actions

Remove Pool

Remove Pool

The availability of individual Enterprise pools

Remove an Enterprise pool, with the option of keeping the user database (to preserver existing user contacts, groups and ACEs), and the option of forcing removal of the Enterprise pool (which disassociates any existing end users and disables any existing servers in the Enterprise pool).

Application Properties: Client Version Filter

N/A

The client versions that can be used to communicate with the Office Communications Server pool

Enable client version filtering

Add a client filter.

Edit an existing client filter.

Remove a client filter.

Specify the default behavior if a client tries to log on with a client version that does not match any of the configured filters.

Application Properties: Intelligent IM Filter

N/A

The use of hyperlinks and file attachments during an IM conversation

Enable or disable URL filtering and, if enabled, specifying URL filtering options, including allowing or blocking hyperlinks with specific file extensions and local intranet URLs, allowing or blocking instant messages that contain hyperlinks.

Enable or disable file transfer filtering and, if enabled, specifying the file extensions to be blocked.

Logging Tool: New Debugging Session or Existing Debugging Session

N/A

The use of logging sessions for troubleshooting

Set up and monitor logging sessions for Office Communications Server components, including specifying a location for the log files, specifying the components, levels, and flags to be logged, specifying log file options, specifying real-time options (including enabling real-time monitoring and specifying filter options).

Starting and stopping logging.

Viewing and analyzing log files.

Specifying advanced options that are used primarily for troubleshooting with Microsoft Customer Service and Support.

Details Pane

The details pane of the Office Communications Server 2007 administrative snap-in displays information about the selected item in the console tree. For each of node in the console tree except for Users and Unassigned Users, the information in the details pane is organized on tabs. In addition to the information that is available in the details pane, some functionality is also available from the details pane. The following tables show the available information and functionality that is available from the details pane.

Table B-19 shows the information available in the details pane for a forest node.

Table B-19. Details Pane for the Forest Node

Tab Used for Available Functionality

Status

Viewing the following:

  • General settings for the forest and domain, including the forest name, schema version, preparation state, supported domains, and default routing domain

  • Meeting settings

  • Edge server settings

  • Federation settings, including the FQDN and port

  • Archiving settings, including how archiving is implemented for internal and federated communications

  • Call detail record settings

  • Pool view

None

Voice

Viewing the following:

  • Global policy settings

  • Phone usages settings

  • Normalization rules settings

  • Location profile settings

  • Routes

None

Voice Task Flow

Obtaining information about the flow of tasks required for deploying Enterprise Voice

Links to documents, Web sites, and Help topics that provide additional information to support each of the required tasks

Resources

Obtaining tools and documentation for managing the pool

Links to each resource

Table B-20 shows the information that is available in the details pane for a pool node.

Table B-20. Details Pane for a Pool

Tab Used for Available Functionality

Status

Viewing the following:

  • General settings for the pool.

  • Meeting settings (includes edge server settings)

  • Archiving and CDR settings

  • Address Book Server settings

  • Voice settings

None

Database

Viewing statistics for database usage and retrieving a client version summary

Creating and viewing reports about individual users

Creating and viewing conference summary reports

Query the database for the following information:

  • Client version summary.

  • Individual user reports

  • Conference summary reports.

Resources

Obtaining tools and documentation for managing the pool

Links to each resource.

Table B-21 shows the information that is available in the details pane for a Standard Edition server node.

Table B-21. Details Pane for a Server Node on a Standard Edition Server

Tab Used for Available Functionality

Front End Server

Viewing the following:

  • General settings for the server, including certificate information

  • Front End Server settings

None

Web Conferencing

Viewing the following:

  • General settings for the server, including certificate information

  • Web Conferencing Server settings

None

A/V Conferencing

Viewing the following:

  • General settings for the server, including certificate information

  • A/V Conferencing Server settings

None

Web Components

Viewing the following:

  • General settings for Web Components, including the server FQDN

None

Event Log

Viewing event records

Filter event records according to custom criteria.

Performance

Monitoring the performance of the server.

Specify options for tracking and using performance information.

Resources

Obtaining tools and documentation for managing the server.

Links to each resource.

The information that is shown for server nodes of an Enterprise pool is the same as that described in the previous table, but the information is displayed separately for each server role.

Table B-22 shows the information that is available in the details pane for the Applications node.

Table B-22. Details Pane for the Applications Node

Tab Used for Available Functionality

Status

Viewing the following:

  • Status of Office Communications Server applications on the server.

  • Status of Intelligent IM filtering.

N/A

Table B-23 shows the information that is available in the details pane for the Users and Unassigned Users nodes.

Table B-23. Details Pane for the Users and Unassigned Users Nodes

Information Used for Available Functionality

Individual user information

Viewing information about individual users, including status, display name of the user, SIP URI, and type.

Properties of each user account are accessible from the details pane.

Table B-24 shows the information that is available in the details pane for the Microsoft Office Communications Server 2007 node of an edge server.

Table B-24. Details Pane for an Edge Server

Tab Used for Available Functionality

Status

Viewing the following:

  • General settings for the edge server, including instant messaging and presence, Web conferencing, A/V, clearinghouse, default route, and Windows services information

  • External user access settings, including whether remote user access is enabled, whether anonymous user access is enabled, and whether federated contacts are enabled

  • Federation and public IM settings, including whether federation is allowed, whether discovery of federation partners is allowed, whether the archiving disclaimer is enabled, which partner domains are allowed, which partner domains are blocked, and the support provided for each service provider

  • External interface settings, including the IP address, DNS name, port, and certificates for each edge server role on the computer

  • Internal interface settings, including IP address, DNS name, next hop address, next hop port, certificates, internal edge ports, authorized internal servers, and supported internal domains

None

Open Federation

Viewing the following:

  • A list of domains that are not configured on the Allow tab that have made at least one connection to the Access Edge Server.

  • A list of federated parties that have been throttled because they have sent requests to more then 1000 valid or invalid URIs in the local domain.

None

Event Log

Viewing event records

Filter event records according to custom criteria.

Performance

Monitoring server performance

Specify options for tracking and using performance information.

Resources

Obtaining tools and documentation for managing the edge server

Links to each resource

Table B-25 shows the information that is available in the details pane for the Microsoft Office Communications Server 2007 node of a Mediation Server.

Table B-25. Details Pane for a Mediation Server

Tab Used for Available Functionality

Status

Viewing the following:

  • General settings for the Mediation Server, including Windows services, certificate settings, location profile information, A/V Edge Server FQDN, and A/V Edge Server port

  • Listening connections, including the listening addresses and listening ports for the Communications Server and the PSTN gateway, and the media port range

  • Next hop connections, including the next hop FQDN and port of the Communications Server and the IP address and port of the PSTN gateway

  • Route information for routes that are served by the Mediation Server

None

Event Log

Viewing event records

Filter event records according to custom criteria.

Performance

Monitoring server performance

Specify options for tracking and using performance information.

Resources

Obtaining tools and documentation for managing the Mediation Server

Links to each resource

Table B-25 shows the information available in the details pane for the Microsoft Office Communications Server 2007 node of an Archiving and CDR Server.

Table B-25. Details Pane for an Archiving and CDR Server

Tab Used for Available Functionality

Status

Viewing the following:

  • General settings for the Archiving and CDR Server, including server name, SQL instance, and database name

  • Archive/CDR Server, including archiving service name, archiving service status, Message Queuing name, and whether purging is enabled

None

Event Log

Viewing event records

Filter event records according to custom criteria.

Performance

Monitoring server performance

Specify options for tracking and using performance information.

Resources

Obtaining tools and documentation for managing the Archiving and CDR Server

Links to each resource