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Conversation History

Communications Server 2007

Office Communicator 2007 now keeps a record of IM conversations and phone, video, and conference calls in the Office Outlook Conversation History folder. Conversation History features include:

  • Find Previous Conversations. Users who are running Office Communicator 2007 and Office Outlook 2007 now have the option to right-click a contact or contacts in the Communicator Contact List, and then select Find Previous Conversations to open a new Outlook window that displays a list of IM conversations, call logs, and e-mail threads related to the selected contact or contacts.
  • History of incoming and outgoing calls. All incoming and outgoing call information is logged in the users Outlook Conversation History folder.
  • Missed conversation archive and rejoin option. Missed conversations and conference invitations are archived in the Outlook Conversation History folder. Users can start a conversation with a caller or rejoin a conference by clicking links embedded in the conversation item in the Outlook Inbox folder.
  • Improved formatting of conversation items in Outlook. Archived conversation items in Outlook are now customized to show participants names and the modes of communication used in the conversation. Conversation items also provide links that enable users to rejoin a previous conference.
  • OneNote integration into Conversation history. Users can take notes with Microsoft® Office OneNote during a conversation. Notes taken during a conversation are accessible from a link embedded in the archived conversation item in the Outlook Conversation History folder. Contextual information from the conversation is included with the conversation notes.
  • Contextual information. Conversations started from an e-mail or from a Calendar item include a link to open the related item in Outlook. The related link is available for all conversation participants. Clicking on the link will open the e-mail or Calendar item, if the item is still available in the user's local mailbox.
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