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How to Run Commands, Repair Utilities, and Diagnostic Applications for a Computer Using Out of Band Management

Updated: October 1, 2009

Applies To: System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

You can remotely run commands, repair utilities, and diagnostic applications for a computer in Configuration Manager 2007 SP1 and later if the computer has been provisioned for AMT. This procedure also requires both of the following:

  • The files or commands to run character-based utilities or applications, which can be located from a network share or are locally available to the computer. (For example, they have been installed onto the local hard drive using Configuration Manager software distribution.)

  • A boot image that runs a character-based operating system.

    noteNote
    To use this option, the out of band management component must be configured with the option Enable serial over LAN and IDE redirection in the following location: Out of Band Management Properties: AMT Settings Tab.

This out of band management option uses serial-over-LAN technology and runs a terminal emulation session from within the out of band management console so that you can remotely view and interact with the computer output.

noteNote
The information in this topic applies only to Configuration Manager 2007 SP1 and later.

Although it is possible to remotely run graphics-based applications, the output will not be visible in the out of band management console. Run graphics-based applications only if you can run them completely automated. For example, you can reinstall an operating system if you also specify an unattended setup file so that no interaction is required for completion.

Use the following procedure to remotely run commands, repair utilities, or diagnostic applications on a computer.

To remotely run commands, repair utilities, or diagnostic applications on a computer

  1. Connect to the resource by using the out of band management console.

  2. If you need to change the default terminal emulation type from PC ANSI to VT-100 to match the terminal emulation settings in the target computer's BIOS, click Tools, click Options, select VT-100, and then click OK.

  3. Click Serial Connection. For Configuration Manager 2007 SP2 only, click the Open Serial-over-LAN button, and then click Yes to acknowledge the warning about disconnecting a wireless connection. Wait for the computer to complete startup, with the command prompt displayed.

  4. Click Power Control, and from the displayed list of options for Boot option, select the option that refers to IDE redirection.

  5. Click Boot from file, and if required, change the default value for the IDE redirection file path so that it specifies the path and file that will run the character-based operating system.

  6. Click Power On if the power state of the computer is off, or click Restart Computer if the power state of the computer is on.

  7. Click inside the blank window to activate the remote display session.

  8. Run the commands, repair utilities, or diagnostic applications.

  9. Click Power Control, and then choose one of the following options:

    • To restart the computer, select the option that refers to normal boot from the displayed list of options for Boot option, and then click Restart Computer.

    • To power down the computer, click Power Off.

  10. If you have finished managing the computer, choose one of the following options:

    • To disconnect from the computer and close the out of band management console, click File and then click Exit.

    • To disconnect from the computer but leave the out of band management console running so that you can reconnect to it later, click File and then click Disconnect.

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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