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Microsoft Exchange Management Pack Configuration Wizard Fails During Install

 

Topic Last Modified: 2008-01-30

This topic provides information about how to troubleshoot the Microsoft Exchange Management Pack Configuration wizard if it fails with the following error:

 

"Failed to create the server object to represent <Lightweight Directory Access Protocol (LDAP) path of the Edge Transport server object>. This server will not be included in the configuration. The value of the mandatory property serverRole of the Active Directory object <LDAP path of the Edge Transport server object> is not set. A missing value is unexpected and typically indicates data corruption on the Active Directory."

The serverRole property is not used in Microsoft Exchange Server 2007. For Exchange 2007 Mailbox, Client Access, and Hub Transport servers, the serverRole property is set to 0. For Exchange 2007 Edge Transport servers, the serverRole property is not set. When you launch the Microsoft Exchange Management Pack Configuration wizard, it enumerates all the Exchange server objects in the configuration partition. If there is an object without the serverRole property, the error message appears.

This is expected behavior. To eliminate the error message, you can set the serverRole property to 1 on the Exchange 2007 Edge Transport server object by using the Active Directory Service Interfaces (ADSI) Edit tool. You can then run the Microsoft Exchange Management Pack Configuration wizard.

To perform this procedure, the account you use must be delegated the following:

  • Membership in the local Administrators group

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

ADSI Edit can be run from a client computer or server. The computer does not have to be a member of a domain, but the user must have the rights to view and edit the Active Directory directory service domain to which the user is connecting. For more information about how to use ADSI Edit, see Adsiedit Overview.

importantImportant:
If you use ADSI Edit or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, serious problems may occur. These problems may require you to reinstall Windows Server 2003, Exchange 2007, or both Windows Server 2003 and Exchange 2007. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.

  1. Install ADSI Edit.

  2. Launch ADSI Edit. Click Start, click Run, type adsiedit.msc in the text box, and then click OK.

  3. Locate the serverRole attribute on the Edge Transport server.

  4. Edit the serverRole attribute and set the value to 1.

  5. Click OK, and then close ADSI Edit.

  6. Run the Microsoft Exchange Management Pack Configuration wizard again.

 
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