Setting Up Reporting in the Print Server Management Pack

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By default, the Print Server Management Pack requires no additional configuration to run reports. If you are having difficulty gathering data within the reports, verify that dependent rules are enabled and that the computers are members of the appropriate computer groups. Also, the reporting component of MOM relies on a nightly Data Transformation Services (DTS) job to transfer data from the MOM Database to the MOM Reporting database. Therefore, Print Server Management Pack data is not available for MOM 2005 reports until after the next nightly DTS job has completed.

Enabling Dependent Rules

To collect the data that is required by reports, the associated processing rules listed in Table 7 must be enabled.

Table 7 Processing Rules That Gather Data for Reports

Report

Processing Rule

Default State

Printers

Run Service Discovery rule in both the Windows 2000 Print Server and the Windows 2003 Print Server rule groups.

Enabled

Performance History: Print Queue\Job Errors

Performance Measuring: Print Queue\Job Errors in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Jobs

Performance Measuring: Print Queue\Jobs in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Jobs Spooling

Performance Measuring: Print Queue\Jobs Spooling in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Not Ready Errors

Performance Measuring: Print Queue\Not Ready Errors in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Out Of Paper Errors

Performance Measuring: Print Queue\Out of Paper Errors in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Total Jobs Printed

Performance Measuring: Print Queue\Total Jobs Printed in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Performance History: Print Queue\Total Pages Printed

Performance Measuring: Print Queue\Total Pages Printed in the following rule groups:

  • Windows 2000 Print Server

  • Windows 2003 Print Server

Enabled

Verifying Computer Group Membership

Reports in the Print Server Management Pack require computers to exist in the following computer groups:

  • Microsoft Windows Print Servers

  • Microsoft Windows 2000 Print Servers

  • Microsoft Windows 2003 Print Servers

  • Microsoft Windows Servers with Print Service