Introduction

Published : June 8, 2005

Author: Bill Anderson

Program Manager: Tim McGilvery

Applies To: Microsoft Systems Management Server 2003

Document Version: Release 1.0

Intended Audience: SMS Administrators

Scope of the document: This document provides detailed information about troubleshooting management points in for Microsoft® Systems Management Server (SMS) 2003. This information includes low-level details, a success and failure checklist for setup, an installation walkthrough, key flowcharts, and troubleshooting tips. You can use this information to thoroughly understand how this feature works, to monitor the activity of components relevant to management points, and to troubleshoot problems associated with management points.

This article provides detailed information about management points in SMS 2003 and includes low-level details, troubleshooting tips, and key flowcharts. You can use this information to better understand how this feature works, to monitor the activity of components relevant to management points, and to troubleshoot problems associated with management points.

Before you read this article, you should first be familiar with the information contained in the following resources:

  • The Microsoft Systems Management Server 2003 Concepts, Planning, and Deployment Guide, on the Microsoft Web site at https://go.microsoft.com/fwlink/?linkid=19627, which contains an overview of all the features in SMS 2003.

  • The Scenarios and Procedures for Microsoft Systems Management Server 2003: Planning and Deployment Guide, on the TechNet Web site at https://go.microsoft.com/fwlink/?linkid=29105. This guide provides a roadmap for developing a deployment plan for your SMS 2003 and SMS 2003 Service Pack 1 (SP1) sites by offering a prescriptive guide with flowcharts, task lists, and job aids.

  • The Microsoft Systems Management Server 2003 Operations Guide, on the TechNet Web site at https://go.microsoft.com/fwlink/?linkid=27538, which provides information about configuring and using SMS.

  • The SMS 2003 Supported Configurations for SP1 technical article, on the Microsoft Web site at https://go.microsoft.com/fwlink/?linkid=46666, which specifies the hardware and software requirements necessary to implement and maintain SMS 2003 Service Pack 1 (SP1) in your environment.

  • The SMS 2003 Toolkit 2, on the Microsoft Web site at https://go.microsoft.com/fwlink/?linkid=25444, which contains downloadable tools to help you deploy and troubleshoot SMS 2003.