Organizational Structure
It is important that you know the structure of your organization, because it can influence how you deploy, use, and support SMS. It is also useful to know your organization's long-term plans. Changes such as mergers and acquisitions can have a significant impact on IT infrastructure. Both external pressure for change and internal projects (either planned or in progress) can affect your SMS deployment.
Where applicable, obtain the data described in Table 7.5.
Table 7.5 Gathering Organization Data
Organizational structure |
Data needed |
|---|---|
Departmental organization |
High-level organization charts to help determine the divisional structure of your organization, the design of your SMS hierarchy, and your method of communicating SMS implementation updates to departments |
End users, clients, and software applications |
Number of client computers that are at each location, which divisions they belong to, and whether they are using unique software applications or operating systems (see Table 7.7 for specific information) |
Mobile clients |
A list of laptops that travel from one location to another |
IT organization and administrative policies |
The structure and technical level of local and remote IT divisions, their reporting hierarchies, and local and global IT administrative policies |
Long-term business direction |
Any major business changes planned for the future, such as mergers, acquisitions, major physical moves, or network migrations |
For More Information
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