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Participating in the Microsoft Customer Experience Improvement Program for Groove Databridge

Groove Server 2007

Updated: April 1, 2008

Applies To: Groove Server 2007

 

Topic Last Modified: 2007-06-21

The Groove Data Bridge Help file provides the option to change your level of participation in the Microsoft Customer Experience Improvement Program (CEIP), or to opt out of participation in the program. An initial decision is made during Groove Data Bridge installation and configuration.

To change your CEIP participation level:
  1. Start the Groove Data Bridge administrative interface.

  2. Click the Help menu.

  3. Select Customer Feedback Options.

  4. To change your level of participation in the Microsoft Customer Experience Improvement Program, note the Privacy and Server Impact Information and select from the options described in the table below. Selecting both options is recommended because it provides more complete information for analysts. Clearing both options is equivalent to opting out of the program.

  5. Click Apply, then, if you are satisfied with your edits, click OK.

     

    CEIP Settings Description

    Return Customer Experience Improvement Program events.

    Selecting this option allows the Groove Data Bridge application to anonymously notify Microsoft when certain Data Bridge events occur, as part of its Customer Experience Improvement (CEIP).

    To opt-out of CEIP, select to option not to participate.

    Error Reporting

    Selecting this option allows the Groove Data Bridge application to send anonymous Data Bridge usage and problem information to Microsoft for use in building new and improved products.

    To opt-out of error reporting, select the option to ignore errors and not collect error information.

    For more information and the associated privacy statement, see: http:// go.microsoft.com/fwlink/?LinkId=52143

Error reports include: information regarding the condition of the server when the problem occurs; the operating system version and computer hardware in use; the Digital Product ID, which could be used to identify your license; and the IP address of your computer. Microsoft does not intentionally collect files, names, addresses, e-mail addresses or any other forms of personally identifiable information. However, error reports could contain customer-specific information such as data from open files. While this information could potentially be used to determine your identity, if present, it will not be used. The data that Microsoft collects will only be used to fix the problem. Error reports will be sent using a secure connection to a database with limited access and will not be used for marketing purposes.

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