Crawl performance is unexpectedly slow

  • Article

Applies To: Office SharePoint Server 2007

This Office product will reach end of support on October 10, 2017. To stay supported, you will need to upgrade. For more information, see , Resources to help you upgrade your Office 2007 servers and clients.

 

Topic Last Modified: 2016-11-14

It takes longer than you expect for Microsoft Office SharePoint Server 2007 to crawl content in the portal site and update the index. Performance is slow even though a hard disk, CPU, or network bottleneck does not exist.

Cause

This issue can occur if a proxy server is not configured for the search service in Office SharePoint Server 2007 and a proxy server is configured in Microsoft Internet Explorer. When a proxy server is not configured for the search service in Office SharePoint Server 2007, the account that is configured as the default content access account uses the proxy server settings that are configured in Internet Explorer.

Resolution

Use the following procedure to remove the proxy settings that are configured in Internet Explorer and restart the Office SharePoint Server Search service.

  1. Remove the proxy settings that are configured in Internet Explorer. To do so, follow these steps:

    1. In Internet Explorer, on the Tools menu, click Internet Options.

    2. In the Internet Options dialog box, click the Connections tab, and then click LAN settings.

    3. In the Local Area Network (LAN) Settings dialog box, in the Proxy server section, clear the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) check box, and then click OK.

    4. In the Internet Options dialog box, click OK.

  2. Restart the Office SharePoint Server Search service by performing the following steps:

    1. Click Start, point to Administrative Tools, and then click Services.

    2. In the list of services, right-click Office SharePoint Server Search, and then click Restart.

See Also

Other Resources

Crawl performance is slow in SharePoint Server 2007 or in SharePoint Portal Server 2003