Published: March 3, 2008
In This Guide
Executive Summary
Why Service Management Matters
How Microsoft Solutions Help Put the ITIL Framework into Practice
How Microsoft Helps Overcome Obstacles to Service Management Success
How Microsoft Core Infrastructure Supports Business Services and Workloads
Delivering IT Service Management: Getting Started with Tangible Assets from Microsoft
Appendix
This accelerator is part of a larger series of tools and guidance from Solution Accelerators.
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