Enable Logging on the Simulated Device

  • Article

10/3/2008

The MDM Client Tools in the MDM Resource Kit will work with the Device Emulator so you can enable device logging to troubleshoot enrollment and VPN issues on the simulated device with your MDM system.

You can download MDM Client Tools from the Download tab on the MDM TechCenter at this Microsoft Web site: https://go.microsoft.com/fwlink/?LinkId=108953

Use the MDM Client Tools with the Device Emulator

You can enable logging for device enrollment and Software Distribution activity using the MDM Client Tools. Please refer to the toolkit guides for more information.

To use the tools on the Simulated Device

  1. On the Device Emulator, choose File, and then choose Configure.

  2. In the Emulator Properties dialog box, on the General tab, click the ellipsis button (…) for Shared Folder.

  3. In the Browse for Folder dialog box, select the folder where the Toolkit files are saved, and then choose OK.

  4. In the Emulator Properties dialog box, choose OK.

  5. On the Device Emulator, use File Explorer to locate the Toolkit files. The Shared Folder appears as a Storage Card on the emulator.

  6. Click one of the following files in the Toolkit to run them if you find issues that you want to troubleshoot:

    • MDMVPNDiagnostics.CAB, which installs the MDM VPN Diagnostic tool.
    • MDMConnectNow.CAB, which installs the MDM Connect Now tool

  7. Follow the instructions in the toolkit guides that are downloaded with the tools.

Verify Tool Installation

Verify that the tools are installed on the Device Emulator

  1. From the Start menu, choose Programs.

  2. Make sure that MDM VPN Diagnostics appears in the list of programs. If it does not, then the MDM VPN Diagnostic tool did not install properly. To install this tool again, run the MDMVPNDiagnostics.CAB file on the Device Emulator.

  3. Choose File Explorer.

  4. In File Explorer, browse to the Program Files folder, choose MDM Connect Now, and then choose the MDM Connect Now icon. This step should start a synchronization session with MDM. If it does not, then the MDM Connect Now tool did not install properly. To install this tool again, run the MDMConnectNow file on the Device Emulator.