Set Up E-Mail in Outlook 2007

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can automatically set up Office Outlook 2007 to access your account using only your e-mail address and password.

If you are a Microsoft Office 365 user, you need to set up your desktop before you can set up Outlook. For more information, see Set up your desktop for Office 365.

Watch this video to learn how to set up Outlook 2007

How do I set up Outlook 2007?

1. Open Outlook 2007. If the Outlook 2007 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.
   If the Outlook 2007 Startup wizard doesn't appear, on the Tools menu, click Account Settings. In the Account Settings dialog box, on the E-mail tab, click New.
2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
   If the settings in the Auto Account Setup page aren't filled in or aren't correct, consider the following as you correct the settings:
   • If the settings on the Auto Account Setup page aren't filled in for you, type the correct settings based on the information that was provided to you by the person who manages your e-mail account.
   • If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, select and then clear the check box next to Manually configure server settings or additional server types.
3. After you click Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your e-mail server settings.
   Outlook 2007 will display a message that asks you to allow a Web site to automatically set up your account. Outlook must connect to that Web site periodically to make sure your account is up to date. If you don't want to see this message every time auto-setup runs, select Don't ask me about this website again, and then click Allow.
   Outlook 2007 will continue setting up your account. You'll be asked for your user name and password before Outlook 2007 can connect to your account. Make sure you enter your full e-mail address (for example, tony@contoso.com) as your user name. You may be prompted to enter your user name and password several times before you connect.
   • If Outlook is able to set up your account, you'll see the following text: Your e-mail account is successfully configured to use Microsoft Exchange. Click Finish.
   • If Outlook isn't able to set up your account, see "What else do I need to know?" later in this topic.

What else do I need to know?

• If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through Outlook will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using Outlook. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.

• If Auto Account Setup can't successfully connect you to your account, do one or more of the following:

  • Wait a few minutes and try again.
  • If you need to connect to your e-mail account immediately, use a Web browser or an e-mail program that supports POP or IMAP to connect to your account using Outlook Web App. For information about how to connect using a Web browser, see How to Sign In to Outlook Web App. For information about how to connect using a POP or IMAP e-mail program, see Use IMAP or POP E-Mail Programs.
  • If you know the name of the person who manages your mailbox (sometimes called an e-mail administrator), contact them and report the error you're getting when you try to connect with Outlook.

• Outlook 2007 supports only one Exchange e-mail account per Outlook profile. If you try to add a second Exchange account to a profile while Outlook is running, you may get the following error.

  You cannot add a Microsoft Exchange account to this profile while Outlook is running. Exit Outlook and use the Mail icon in the Control Panel to add a Microsoft Exchange account.
  

  If you already have an Exchange account in your Outlook profile, you may need to delete the current profile or create a new profile before you can follow the steps in this topic. For more information about Outlook profiles, see Add or remove an e-mail account at the Microsoft Office Online Web site.
  You may also be able to connect to your e-mail account by using POP or IMAP. For more information, see Set Up Outlook 2007 for IMAP or POP Access to Your E-Mail Account.

What if I want to know more?

• Outlook Can't Connect Because of a Certificate Error
• Problem Connecting to Server
• Outlook Can't Open Your Default E-Mail Folders
• Repair the Connection to Your Account in Outlook