Team SMF Process Flow

Published: April 25, 2008

The Team SMF does not have a true process flow in the same sense that, for example, the Change and Configuration Management SMF does. However, there are three basic processes to ensuring that an IT organization has its people and work aligned, and these can serve as a stage-by-stage approach to building a set of accountabilities, role types, and responsibilities for an update or fine tuning.

The following processes make up the process for establishing accountabilities, role types, and roles to ensure that the required IT work in an IT organization is done properly.

1. Identify changes needed.
2. Align responsibilities.
3. Assign roles.

Figure 2 illustrates the process flow for teaming. 

Figure 2. Team SMF process flow