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Windows Small Business Server 2011 Standard Privacy Statement

Updated: December 7, 2010

Applies To: Windows Small Business Server 2011 Standard

To view the most recent version of this privacy policy, go to the Microsoft website (http://go.microsoft.com/fwlink/?LinkID=188526).

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Windows® Small Business Server 2011 Standard (“Windows SBS 2011 Standard”). This statement focuses on features that communicate with the Internet. It does not apply to other online or offline Microsoft sites, products or services.

Windows SBS 2011 Standard is designed for greater simplicity, easier deployment and management, network protection, rich business productivity, and high performance using the 64-bit architecture. This new solution is designed for small organizations to easily use, manage and protect the data and applications most critical to their success.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send you certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services that are available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

In order to access certain online services, you will be asked to enter an email address and password, which we refer to as your Windows Live™ ID. After you create your Windows Live ID, you can use the same credentials to sign in to many different Microsoft sites and services, as well as those of select Microsoft partners that display the Windows Live ID logo. By signing in to one Microsoft site or service, you may be automatically signed in when you visit other Microsoft sites and services. To learn more about how your credential information is used when you sign in to participating sites, please read the Microsoft Online Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=201507).

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft by Windows SBS 2011 Standard may be stored and processed in the United States or any other country or region in which Microsoft or its affiliates, subsidiaries or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the websites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each Windows SBS 2011 Standard feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security of your information

Microsoft is committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement

We will occasionally update this privacy statement to reflect changes in our products and services and customer feedback. When we publish changes to this statement, we will revise the "Updated" date that appears at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by email at sbsprvcy@microsoft.com or by postal mail at:

Windows Small Business Server 2011 Privacy

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052  USA

Specific Features

The remainder of this statement addresses specific features of Windows SBS 2011 Standard.

Activation

What This Feature Does

Microsoft asks that you activate Windows SBS 2011 Standard so that we may verify that your installation is done with a genuine Microsoft product. When you activate Windows SBS 2011 Standard, you are not required to send any contact information to Microsoft, such as your name or email address.

Information Collected, Processed, or Transmitted

During activation, product key information is sent to Microsoft, such as:

  • The Microsoft product code, which is a five-digit code that identifies the product you are activating.

  • A channel ID or site code, which identifies where you obtained the product. For example, it identifies whether the product was sold at retail, is an evaluation copy, is subject to a volume licensing program, was pre-installed by the computer manufacturer, and so on.

  • The date of installation.

  • Information that helps confirm that the product key information has not been altered.

Activation also sends to Microsoft a number generated from the computer's hardware configuration. The number does not represent any personal information or information about the software. It cannot be used to determine the make or model of the computer and it cannot be calculated to determine any additional information about your computer. Along with standard computer information, some additional language settings are collected.

Use of Information

Microsoft uses the information to confirm that you have a licensed copy of the software, and then it is aggregated for statistical analysis. Microsoft does not use the information to identify you or contact you.

Choice/Control

Activation is mandatory and must be completed within a predefined grace period. If you choose not to activate the software, you may not use the software after the grace period expires. After the grace period expires, you will start receiving warnings on your server. If the software is not correctly licensed, you will not be able to activate it.

Important Information

Windows SBS 2011 Standard can detect and tolerate changes to your computer configuration. Minor upgrades will not require re-activation. If you completely overhaul your computer, you may be required to activate Windows SBS 2011 Standard again.

For more details on what information is collected and how it is used, see the Windows 7 Privacy Statement (http://go.microsoft.com/fwlink/?LinkID=193010).

Customer Experience Improvement Program

What This Feature Does

The Customer Experience Improvement Program (“CEIP”) collects basic information from Windows SBS 2011 Standard about your hardware configuration, and about how you use our software and services to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services. CEIP will not collect your name, address, or other contact information.

Information Collected, Processed, or Transmitted

CEIP reports generally consist of configuration, performance and reliability and program use information about your Windows SBS 2011 Standard installation.

CEIP also generates a globally unique identifier (GUID) that is stored on your computer and sent with CEIP reports to uniquely identify your computer. The GUID is a randomly generated set of numbers and letters that do not contain personal information. When CEIP reports are sent to Microsoft, standard computer information is also sent.

For more information about the information collected, processed, or transmitted by CEIP, see the Privacy Statement for the Microsoft® Customer Experience Improvement Program (http://go.microsoft.com/fwlink/?LinkId=193007).

Use of Information

We use this information to improve the quality, reliability, and performance of Microsoft software and services.

Choice/Control

CEIP is an optional feature, which is off by default. You can choose to turn the CEIP feature on at any time. Once you turn the feature on, CEIP automatically sends Microsoft information about your hardware, and about how you use Windows SBS 2011 Standard. We do not use this information to identify or contact you. The CEIP feature causes your computer to create a small file, which is sent to Microsoft. This file helps us collect information about problems that you experience while using the software.

You are offered the opportunity to participate in CEIP in the Getting Started tasks from the Windows SBS 2011 Console. If you choose to participate and later change your mind, you can turn off CEIP at any time by doing the following:

  1. Open the Windows SBS 2011 Console.

  2. From the Getting Started list or the Help menu, click Customer Feedback Options.

  3. Select the option to not join CEIP program at this time.

  4. Click OK.

Internet Explorer Enhanced Security Configuration

What This Feature Does

Internet Explorer Enhanced Security Configuration is a feature of the Windows Server 2008 R2 technologies that is enabled by default in Windows SBS 2011 Standard. It configures your server and Microsoft Internet Explorer to help protect against potential attacks that can occur through web content and application scripts. As a result, some websites may not display or perform as expected. To provide a more streamlined user experience when installing and using some Microsoft products and services, such as Microsoft Office Live, Windows SBS 2011 Standard may modify your server's trusted sites list in Internet Explorer.

Choice/Control

To remove these websites in Internet Explorer:

  1. Go to the Tools menu.

  2. Select Internet Options.

  3. Select the Security tab.

  4. Select Trusted sites, and then click Sites.

  5. Highlight a website and then click Remove.

Microsoft Update

Important Information

If you have Internet connectivity, Windows SBS 2011 Standard uses Microsoft Update to download and install critical updates if you choose to go online and get the most recent installation updates during Windows SBS 2011 Standard setup. You can also choose to download and install optional updates. For more details on what information is collected and how it is used, see the Update Services Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=193006).

Choice/Control

Windows SBS 2011 Standard will download and install critical updates and security updates if you choose the recommended option on the Get important updates page during Windows SBS 2011 Standard setup.

To change the update settings for Windows SBS 2011 Standard:

  1. Open the Windows SBS 2011 Console.

  2. On the navigation bar, click Security.

  3. Click the Updates tab, and then in the tasks pane, click Change the software update settings.

  4. On the Server Updates and Client Updates tabs, choose one of the following update options:

    • High   All updates, service packs, and Windows Small Business Server update rollups are automatically approved for installation.

    • Medium   All security, critical, and definition updates, and all Windows Small Business Server update rollups are automatically approved for installation.

    • Low   All security and definition updates are automatically approved for installation.

    • None   No updates are automatically approved for installation.

  5. On the Schedule tab, choose how and when to update your servers and client computers.

  6. On the Included Computers tab, choose the computer names and update groups that you want included in updates. You can also change the update group to which individual computers belong.

  7. To apply the changes, click OK.

Product Registration

What This Feature Does

Registration of Windows SBS 2011 Standard on the Microsoft.com website is optional. You can register the product at any time.

Information Collected, Processed, or Transmitted

When you register Windows SBS 2011 Standard on Microsoft.com, we ask you to provide some information about yourself, such as your name, mailing address, and email address. In addition, we will automatically receive some information about your computer, such as the computer name, computer manufacturer, and a portion of your product key. The partial product key information is used to identify the computer manufacturer and the channel through which you purchased your computer. The partial product key cannot be used to uniquely identify your computer.

For more information about the privacy of your registration information, including how to update it, read the Microsoft Online Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=201507).

Choice/Control

Product registration is optional. You can view or edit your registration information at any time by visiting the Profile Center at the Microsoft.com website. From this site, you can also indicate what kinds of communications that you would like to receive from us.

Remote Web Access

What This Feature Does

The Remote Web Access features allow authorized users to access content on Windows SBS 2011 Standard from virtually anywhere in the world using an Internet connection. Remote Web Access also allows authorized users to connect to the Windows SBS 2011 Standard Desktop, Windows SBS 2011 Standard client computers on your network, shared folders on the server, and to other content or resources by using Remote Desktop functionality.

Information Collected, Processed, or Transmitted

Connection settings are stored in a Remote Desktop Protocol (RDP) file on the server. These settings include domain, and connection configuration settings such as color-bit depth. The credential manager in Windows SBS 2011 Standard stores credentials for these connections, as well as Remote Desktop Services Proxy credentials. A list of trusted Remote Desktop Services Gateway server names is stored in the registry. This list is stored permanently unless deleted by an administrator, and is not shared with third parties or other Windows components. None of this information is sent to Microsoft.

Use of Information

Data is collected on Windows SBS 2011 Standard so you can connect by using Remote Web Access with your desired settings. This information is not sent to Microsoft.

Choice/Control

Remote Web Access is on by default and networking connectivity must be configured successfully as a precondition to allow users to access it through the Internet. Only users on the server that have remote access rights can use Remote Web Access. The Windows SBS 2011 Standard administrator assigns access rights. Windows SBS 2011 Standard administrators can view a list of users who have access rights to use Remote Web Access.

  1. Open the Windows SBS 2011 Console.

  2. On the navigation bar, click Shared Folders and Web Sites.

  3. Right-click Remote Web Access, and then click Manage permissions. The Remote Web Access Properties page appears

  4. Click Modify. The Change Group Membership dialog box appears.

  5. In Users and Groups, select the user or group to whom you want to grant access.

  6. Do the one of the following:

    • To grant access to the selected users or groups, click Add, and then click OK.

    • To deny access to the selected users or groups, click Remove, and then click OK.

  7. Click OK.

Important Information

All data sent over the Internet to enable Remote Web Access or during Remote Web Access is transmitted using an SSL connection. Users must be authorized to access the Windows SBS 2011 Standard remotely, and can only gain access to the client computers for which they are authorized.

Windows SBS 2011 Standard periodically verifies that remote access is available to receive connections in order to help you identify and resolve problems with your Internet connection. The IP address of your network will be sent to Microsoft and a connectivity diagnostics service hosted by Microsoft will establish a test connection to your Windows SBS 2011 Standard to verify connectivity only. No additional information is sent to Microsoft.

noteNote
Some search engines may index the server Remote Web Access domain addresses.

You are responsible for making sure that your use of Remote Web Access features complies with your broadband provider’s terms of service. You may need to add services from your broadband provider to use Remote Web Access features. For example, you will need certain “ports” to be open to use these features, and some broadband providers block those ports for customers on some service plans. In addition, some broadband provider’s terms of service may limit or prohibit setting up and running of “servers” on their networks by some customers on some service plans. Please contact your broadband provider if you have questions about their terms of service.

Microsoft Error Reporting Service

What This Feature Does

The Microsoft Error Reporting Service helps Microsoft and Windows partners diagnose problems in the Windows SBS 2011 Standard software you use and provide solutions. Not all problems have solutions, but when solutions are available, they are offered as steps to solve a problem you have reported or as updates to install. To help prevent problems and make software more reliable, some solutions are also included in service packs and future versions of the software.

Many Microsoft software programs, including Windows SBS 2011 Standard, are designed to work with the reporting service. If a problem occurs in one of these software programs, you might be asked if you want to report it. If you host virtual machines using a Windows operating system, reports generated by the Windows operating system for the Microsoft Error Reporting Service might include information about the virtual machines.

The reporting service collects the information that is useful for diagnosing and solving the problem that has occurred, such as:

  • Where the problem happened in the software or hardware

  • The type or severity of the problem

  • Files that help describe the problem

  • Basic software and hardware information

  • Possible software performance and compatibility problems

These reports might unintentionally contain personal information. For example, a report that contains a snapshot of computer memory might also include your name, part of a document you were working on, or data that you recently submitted to a website. If a report is likely to contain this type of information, Windows SBS 2011 Standard will ask if you want to send this information, even if you have enabled automatic reporting through the "Recommended settings" option in setup, or in Control Panel. This gives you the opportunity to review the report before sending it to Microsoft. Reports including files and data might be stored on your computer until you have an opportunity to review and send them, or after they have been sent.

If an error report contains personal information, Microsoft does not use the information to identify you or contact you. In addition, if you enable automatic reporting through the "Recommended settings" option in setup, or in Control Panel, the reporting service will send basic information about where problems occur automatically, but these reports will not have the details described earlier in this section.

After you send a report, the reporting service might ask you for more information about the error you experienced. If you choose to provide your phone number or email address in this information, your error report will be personally identifiable. Microsoft might contact you to request additional information to help solve the problem you reported.

The Microsoft Error Reporting Service generates a globally unique identifier (GUID) that is stored on your computer and sent with error reports to uniquely identify your computer. The GUID is a randomly generated number. It does not contain any personal information, and is not used to identify you. We use the GUID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the GUID allows Microsoft to distinguish between one customer experiencing a problem one hundred times and one hundred customers experiencing the same problem once.

Use of Information

Microsoft uses information about errors and problems to improve Microsoft products and services as well as third-party software and hardware designed for use with these products and services. Microsoft employees, contractors, vendors, and partners might be provided access to information collected by the reporting service. However, they will use the information only to repair or improve Microsoft products and services and third-party software and hardware designed for use with Microsoft products and services.

Microsoft might share aggregate information about errors and problems. Microsoft uses aggregate information for statistical analysis. Aggregate information does not contain specific information from individual reports, nor does it include any personal or confidential information that might have been collected from a report.

Choice/Control

When Microsoft needs data to analyze a problem, you will be prompted to review the data and choose whether to send it unless you have chosen to automatically send reports to Microsoft. You can view the data to be sent by clicking the link in the error message. To change the Windows Error Reporting settings, go to Server Manager. For information about the information collected, processed, or transmitted by Microsoft Error Reporting Services, see the Privacy Statement for the Microsoft Error Reporting Service (http://go.microsoft.com/fwlink/?LinkId=193008).

Important Information

Customers can use Group Policy to configure how Error Reporting behaves on their computers. Configuration options include the ability to completely turn off Error Reporting or to automatically send reports to Microsoft. If you are an administrator and wish to configure Group Policy for Windows Error Reporting, see the technical details at the Microsoft website (http://go.microsoft.com/fwlink/?LinkId=193009).

Windows Update

What This Feature Does

Windows Update collects basic information about your computer to identify which updates your computer needs and to improve the updating service.

Information Collected, Processed, or Transmitted

For details about what information is collected and how it is used, see the Update Services Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=193006).

Use of Information

For details about what information is collected and how it is used, see the Update Services Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=193006).

Choice/Control

During setup, Windows SBS 2011 Standard performs a one-time, mandatory check with Windows Update to get the latest important updates for your computer. If updates are found, Windows SBS 2011 Standard automatically downloads and installs them so your computer is up to date the first time that you log on or use it.

During setup, you will also be prompted to choose whether to enable ongoing automatic updates from Windows Update. If you choose to use this feature, Windows Update will automatically download and install important and recommended updates

You can change the Windows Update settings at any time using Windows Server Update Services on Windows SBS 2011 Standard.

To change the update settings for Windows SBS 2011 Standard:

  1. Open the Windows SBS 2011 Console.

  2. On the navigation bar, click Security.

  3. Click the Updates tab, and then in the tasks pane, click Change the software update settings.

  4. On the Server Updates and Client Updates tabs, choose one of the following update options:

    • High   All updates, service packs, and Windows Small Business Server update rollups are automatically approved for installation.

    • Medium   All security, critical, and definition updates, and all Windows Small Business Server update rollups are automatically approved for installation.

    • Low   All security and definition updates are automatically approved for installation.

    • None   No updates are automatically approved for installation.

  5. On the Schedule tab, choose how and when to update your servers and client computers.

  6. On the Included Computers tab, choose the computer names and update groups that you want included in updates. You can also change the update group to which individual computers belong.

  7. To apply the changes, click OK.

Windows SBS 2011 Standard includes the following programs. For information about the specific features and functionalities of these included programs, follow the link to the associated website.

Windows Server 2008 R2

Important Information

Windows SBS 2011 Standard includes Windows Server 2008 R2 technologies. For product information, see the Windows Server website (http://go.microsoft.com/fwlink/?LinkId=192670). For more privacy information, see the Windows 7 Privacy Statement (http://go.microsoft.com/fwlink/?LinkId=201520). For information about controlling the Internet-enabled features in Windows Server, see “Using Windows 7 and Windows Server 2008 R2: Controlling Communication with the Internet” (http://go.microsoft.com/fwlink/?LinkId=201518).

Microsoft Exchange Server 2010 SP1

Important Information

Windows SBS 2011 Standard includes Microsoft Exchange Server 2010 SP1 (“Exchange Server”) software. For more information, see the Exchange Server website (http://go.microsoft.com/fwlink/?LinkId=192213).

SharePoint 2010 Foundation

Important Information

Windows SBS 2011 Standard includes Microsoft® SharePoint 2010 Foundation (“SharePoint”) software. For more information about SharePoint, see the Microsoft SharePoint website (http://go.microsoft.com/fwlink/?LinkId=192671).

Windows Server Update Services (WSUS) 3.0 SP2

Important Information

Windows SBS 2011 Standard includes Windows Server Update Services 3.0 SP2 (“WSUS”) software. For more information about WSUS, see the Windows Server Update Services website (http://go.microsoft.com/fwlink/?LinkId=192216).

Windows Small Business Server 2011 Migration Preparation Tool

What This Tool Does

The Windows Small Business Server 2011 Migration Preparation Tool (“the tool”) is additional software to Windows SBS 2011 Standard and is used to prepare the Source Server for the migration process. The tool does three things; (1) it obtains important updates for the tool if the user gives consent; (2) it prepares the Source Server for migration; and (3), it checks for issues with the Source Server that may hinder migration.

Information Collected, Processed, or Transmitted

Every time you run the tool, you are asked to give consent to download updates for the tool from Microsoft. User consent is required to install the updates for the tool. There is no personal information collected, processed or transmitted by Microsoft through your use of the tool.

Use of Information

Microsoft collects no personal information.

Choice/Control

When you run the tool, you are prompted to check for and, if available, download and install the latest updates for the tool. If you choose not to install the updates, the tool may continue to run, but it may not be up-to-date and functioning correctly.

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