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At Least One Exchange 2007 Public Folder Store is Required

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2008-05-20

The Microsoft Exchange Server Analyzer Tool queries the Active Directory directory service to determine the value of the serialNumber attribute for all objects that have an object class of msExchExchangeServer. The table below contains a key to the attribute values.

 

Value contains The computer is running

Version 5.5

Microsoft Exchange Server 5.5

Version 6.0

Microsoft Exchange 2000 Server

Version 6.5

Microsoft Exchange Server 2003

Version 8.0

Microsoft Exchange Server 2007

The Exchange Analyzer then queries the Active Directory directory service to determine the value for the distinguishedName attribute of all objects with a class of msExchPublicMDB. Objects with this class are public folder databases.

If the Exchange Server Analyzer determines that all of the following conditions are true, the Exchange Server Analyzer displays a warning:

  • There are both Exchange 2007 servers and Exchange Server 2003 servers in the Exchange organization.

  • There are no Exchange 2007 public folder databases in the environment.

  • This warning means the current Exchange environment is not configured to support the sharing and replication of free/busy information or the generation of the offline address book (OAB) versions for messaging clients running Office Outlook 2003 Service Pack 2 (SP2) or earlier.

  • At least one Exchange 2007 public folder database is required to support the sharing and replication of free/busy information and the generation of the OAB for messaging clients running Office Outlook 2003 Service Pack 2 (SP2) or earlier.

  • To address this issue, create an Exchange 2007 public folder database and then configure it for the sharing and replication of free/busy information with other public folder databases in the environment.

To create an Exchange 2007 public folder store
  1. For detailed steps on creating an Exchange 2007 public folder database, see "How to Create a New Public Folder Database" (http://go.microsoft.com/fwlink/?LinkId=119954).

To configure the Exchange 2007 public folder database for the replication of free/busy information
  1. For detailed steps on configuring Exchange 2007 public folder replication, see " How to Configure Public Folder Replication" (http://go.microsoft.com/fwlink/?LinkId=119955).

For more information about this issue, see "Troubleshooting MSExchangeSA 9386 Warnings and OAB Generation and Access Issues" (http://go.microsoft.com/fwlink/?LinkId=119956).

For more information on Public Folders and Exchange 2007, see "Understanding Public Folders" (http://go.microsoft.com/fwlink/?LinkId=119958).

 
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