No option to route faxes to the document library ("Route to Document Library") is visible in the Fax Configuration Wizard or the Fax Admin console.

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Cause:  You uninstalled and then reinstalled Fax Services using Add/Remove Windows components in Control Panel.

Solution:  Uninstall Fax Services using Add/Remove Windows components in Control Panel, and then reinstall the services using the Install option in Windows Small Business Server 2003 Setup.

Note

There is no option to "Reinstall" the Fax Services in Windows Small Business Server 2003 Setup.

To uninstall and then reinstall Fax Services

  1. Click Start, point to Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Components.

  2. In the Windows Components Wizard, clear the Fax Services check box.

  3. Click Finish to close the wizard.

  4. In the Add or Remove Programs dialog box, under Currently installed programs, click Microsoft Windows Small Business Server 2003, and then click Change/Remove.

  5. Follow the instructions until you reach the Component Selection page.

  6. To install Fax, under Action for the Fax Services, click the drop-down list, and then change the action to Install.

  7. Click Next to continue. Follow the instructions for completing Setup.