Troubleshooting Mobile DevicesActiveSync cannot be installed when a mobile device is connected to the client computer.
Pocket PC 2003 is not automatically configured to synchronize with the server.
After running the Get Connected Wizard and selecting "Synchronize with this desktop computer," my mobile device is not synching with my Inbox, calendar or contacts.
Using a hardware router prevents synchronization when the mobile device is cradled.
The initial synchronization of the mobile device failed.
The user cannot browse the Internet when the mobile device is connected using the cradle or cable (applies only if Internet Security and Acceleration Server 2000 is installed).
A connection cannot be established between the mobile device and the client computer.
The mobile device cannot be synchronized when connected using a cradle or cable.
Outlook Mobile Access with Secure Sockets Layer (SSL) does not work on a SmartPhone 2002, PocketPC 2002, or Wireless Application Protocol (WAP) 2.0 phone.
Other considerations for troubleshooting mobile devices.