In Systems Management Server (SMS) version 2.0, you can perform a number of management tasks by using the tools provided with this product. For example, you can identify network traffic patterns and troubleshoot network problems, view software and hardware inventory data, monitor and manage the use of licensed software, and troubleshoot and manage client computers from your desktop.

To install most SMS tools, you must select them as options when you run SMS Setup from the Systems Management Server version 2.0 compact disc. For more information, see Install Tools. Other tools have their own setup programs and requirements. For more information, see About Installing Tools.

In the SMS Administrator console tree, the Tools item provides access to the following four tools: Crystal Info, Network Monitor, SMS Service Manager, and Software Metering, if you installed these tools through SMS Setup. For more information about accessing these and other SMS tools, see Access Tools.

Related Topics 

Install Tools 

Add Snap-Ins to the SMS Administrator Console 

Start HealthMon 

Start the Monitor Control Tool 

Start Windows NT Event Viewer 

Start Performance Monitor 

About Installing Tools 

Tool List 

Tool List

The following table lists the tools that are provided with Systems Management Server (SMS) version 2.0. The tools that are installed depend on whether you select SMS Custom Setup or Express Setup. After SMS is installed, you can remove and install tools by rerunning the SMS Setup program from the SMS 2.0 compact disc. Some tools have special installation requirements and instructions. For more information, see About Installing Tools.

Once installed, SMS tools are accessed in different ways. For information about how to access SMS tools that you have installed, see Access Tools.

Tool	SMS Server or Client	Description
Advertised Programs Monitor	Client	Enables a user at a client to view a list of the advertised programs that an SMS administrator has made available. Advertised Programs Monitor also enables users to view the status and properties of an advertised program, and to specify whether they are notified when a scheduled program is about to run. For more information, see the SMS client Advertised Programs Monitor Help.
Crystal Info for SMS (formerly Crystal Reports)	Server	Enables you to manage and present SMS data. Crystal Info for SMS provides comprehensive report design, scheduling, and viewing capabilities. For more information, see the Crystal Info for SMS Help.
Event to Trap Translator	Server	Enables you to specify SMS events that are to be translated to SNMP traps.
HealthMon	Server	Enables you to view operational conditions on monitored servers, including both normal and exception status. HealthMon provides a graphical, real-time status view of Windows NT 4.0 Server computers. Status icons enable you to quickly identify the severity of an event (Normal, Warning, or Critical) occurring on a monitored server.
MOF Manager	Server	Enables you to customize the SMS_def.mof file to modify the hardware information that is gathered and reported on client computers.
Network Monitor	Server	Enables you to detect and troubleshoot problems on a network. You can run Network Monitor from within SMS, or you can install it as a stand-alone tool.
Monitor Control Tool	Server	Enables you to identify network traffic patterns and network problems by using real-time monitors. For example, you can configure monitors to generate an event when an IP or IPX router on a subnet fails.
Performance Monitor	Server	Enables you to troubleshoot possible problems (such as unbalanced resource use or insufficient hardware) on Windows NT clients. For example, you can view resource use for specific components and program processes, and the behavior of objects, such as processors, memory, cache, threads, and processes.
Network Trace	Server	Enables you to verify that site systems can communicate with the site server, and to identify and view network connectivity problems within a site. Network Trace maps routes between an SMS site server and site systems, based on the information contained in the SMS site database.
Remote Tools	Server/Client	You can perform the following actions on a remote client computer: Remote Chat (Server/Client): Enables you to communicate with a user at a remote client. You start the Remote Chat tool on your server; input is provided by the user at the client. Remote Control (Server): Enables you to view the desktop of a remote client and use your keyboard and mouse as if it were the keyboard and mouse at the client. Remote Control (Client): Enables a user at a client to specify the following remote control settings: the level of control an SMS administrator has on the client computer, whether permission is required to initiate remote control, and how the user is notified when an administrator controls the client. For more information, see the SMS client Remote Control Help. Remote Diagnostics (Server): Runs diagnostic tools to help you solve client hardware and software problems. For example, you can gather information about the device drivers installed, the interrupt vector table, and which programs are currently loaded into conventional memory and upper memory. Remote Execute (Server): Runs an application or a batch file on a remote Windows-based client. Remote File Transfer (Server): Transfers files between the computer running the SMS Administrator console and a client computer. Remote Ping (Server): Tests client connectivity. Remote Reboot (Server): Restarts a remote client.
Remote Event Configuration	Server	Enables you to modify the SNMP event configuration file on remote clients.
Resource Explorer	Server	Enables you to view the software and hardware inventory data of any client in your SMS site.
SMS Installer	Server	Enables you to automatically create software installation packages (known as SMS Installer executable files) for distribution to clients. An SMS Installer executable file is a self-extracting executable file that includes all of the data and files that make up the software application and allows it to be installed. For more information, see the SMS Installer Help.
Set Location	Server	Enables you to restart a report's data access source location and default user rights. By default, the SMS reports' data access source location is set to the SMS site database.
SMS Service Manager	Server	Enables you to control the SMS services. You can view, start, stop, pause, or resume any SMS services or threads running on any site system.
Software Metering	Server/Client	Enables you to monitor and control the use of applications on all computers in your site — even on portable computers that are used away from the network. You can control the number of concurrent software products running, and provide automatic callbacks to notify users when a requested application is available for use. You can also prevent the use of specific applications on your network. Unsupported platforms Software metering is not available on Alpha computers.
Status Message Viewer	Server	Enables you to view status messages stored in an SMS site database. When Status Message Viewer opens, it runs a query based on where it is being opened, and then displays messages that meet the criteria for that query.
Systems Management	Client	Enables a user at a client to view a list of discovery data for the client computer, enable or disable traveling mode, identify what SMS sites manage the client computer, update site status, view a list of installed SMS components, and update SMS configuration data. This information can be relayed to an SMS administrator to help identify and troubleshoot problems at the client. For more information, see the client SMS Systems Management Help.
Windows NT Event Viewer	Server	Enables you to troubleshoot hardware and software problems on Windows NT clients. You can use Event Viewer to view and manage System, Security, and Application event logs, and to monitor Windows NT Server security events, which are significant system or program problems that users should be notified about.

Related Topics

Install Tools 

Add Snap-Ins to the SMS Administrator Console 

Access Tools 

About Installing Tools 

Wizard List 

Tools Overview 

Access Tools

You can start the Crystal Info, Network Monitor, SMS Service Manager, and Software Metering tools directly from the Tools item in the SMS Administrator console, if you have installed these tools through SMS Setup.

1. Navigate to Tools.

   Systems Management Server
   Site Database
   Tools

2. Right-click the tool you want to use.

3. Point to All Tasks, and then click Start <tool_name>. 

To open all other SMS tools:

1. Select the item you want in the SMS Administrator console.

2. Right-click the item, point to All Tasks, and then click Start <tool_name>. 

Note You might not be able to access Network Monitor or HealthMon from within the SMS Administrator console, depending on how you installed these tools. To access Network Monitor from within the SMS Administrator console, you must install it by running the SMS Setup program, not the Network Monitor Setup program. To access HealthMon from within the SMS Administrator console, you must add it as a snap-in. For more information, see About Installing Tools and Add Snap-Ins to the SMS Administrator Console.

Related Topics 

Start HealthMon 

Start the Monitor Control Tool 

Start Windows NT Event Viewer 

Start Performance Monitor 

Install HealthMon 

Install Tools 

Tool List 

Tools Overview 

About Installing Tools

You can install most SMS 2.0 tools by running the SMS Setup program from the Systems Management Server version 2.0 compact disc. To install some tools, however, you must run the setup program specific to the tool.

SMS Tool-Specific Installation Guidelines

The following table includes guidelines that you should keep in mind when installing specific SMS tools.

Network Monitor

You can install Network Monitor by running the SMS Setup program (for more information, see Install Tools), or you can install Network Monitor directly from the SMS compact disc (by running the Network Monitor Setup program). Note If you install Network Monitor by running the Network Monitor Setup program rather than running SMS Setup, you will not be able to start Network Monitor and the Monitor Control Tool from within the SMS Administrator console. Instead, you must access these two tools from the Start menu.

HealthMon

You must install HealthMon by running the HealthMon Setup programs directly from the SMS 2.0 compact disc. You cannot install this tool by running the SMS Setup program and then selecting HealthMon as an option. For more information, see Install HealthMon. Note If you install HealthMon but do not add it as a snap-in to the SMS Administrator console, you will not be able to start it from within the SMS Administrator console. Instead, you should access this tool from the Start menu. For more information, see Start HealthMon.

SMS Installer

To install SMS Installer, run the SMS Setup program. (For more information, see Install Tools.) After you install this tool, you must copy the %sms%\SMS_Inst directory to your reference computer. To run SMS Installer on the reference computer, run SMSInstl.exe.

Crystal Info for SMS

To Crystal Info, run the SMS Setup program. (For more information, see Install Tools.) You can install Crystal Info on either a primary site server or on an SMS Administrator console-only server. Note Upgrading an SMS 1.2 site to SMS 2.0 will not upgrade the SMS 1.2 Crystal Reports feature to Crystal Info for SMS 2.0. When you complete the site server upgrade to SMS 2.0, you must run the SMS 2.0 Setup program again and install the Crystal Info component by selecting the Crystal Reports option.

Related Topics

Install Tools 

Add Snap-Ins to the SMS Administrator Console 

Access Tools 

Tool List 

Tools Overview 

Install Tools

You can install most SMS 2.0 tools by running the SMS Setup program from the Systems Management Server version 2.0 compact disc.

Note HealthMon, Network Monitor, SMS Installer, and Crystal Info for SMS have specific installation requirements and guidelines. For more information, see About Installing Tools.

To most install SMS tools, use the following procedure:

1. Insert the SMS version 2.0 compact disc into the server's CD-ROM drive. SMS Setup starts automatically.

2. Click Set Up SMS 2.0.

3. In the Welcome screen, click Next.

4. In the System Configuration screen, click Next.

5. In the SMS Server Platform screen, select the platform on which you are installing the tools, and then click Next.

6. In the Setup Installation Options screen, select the SMS tools (options) you want to install. When you select a tool, a description for that tool appears.

7. After you select the options you want installed, complete the remaining screens until the completion screen opens.

8. Review the list of tools you chose. To change a selection, double-click it. Setup Wizard displays the appropriate screen, where you can make your changes. After you make your changes, click Next until you return to the completion screen.

9. When you are satisfied with your choices, click Finish.

   SMS 2.0 installs the selected tools. 

To remove a tool, rerun SMS Setup and click Modify or reset the current installation. Then, follow the procedure described above, but clear the tool options as appropriate.

Related Topics

Add Snap-Ins to the SMS Administrator Console 

Install Network Monitor Directly from the SMS Compact Disc 

Install HealthMon 

Access Tools 

Tool List 

Tools Overview 

Install Network Monitor Directly from the SMS Compact Disc

You can install Network Monitor by running the SMS Setup program from the Systems Management Server version 2.0 compact disc and selecting Network Monitor as an option, or by running the Network Monitor Setup program from the same compact disc.

Note If you install Network Monitor by running the Network Monitor Setup program rather than running SMS Setup, you will not be able to start Network Monitor or the Monitor Control Tool from within the SMS Administrator console. Instead, you must access these two tools from the Start menu.

To install Network Monitor directly from the SMS 2.0 compact disc, use the following procedure:

1. Insert the SMS 2.0 compact disc into the computer's CD-ROM drive. SMS Setup starts automatically.

2. Click Exit to close the startup window.

3. In the %sms%\NMext\platform\ directory, double-click Setup.exe.

4. Follow the instructions in the setup wizard. 

Related Topics 

Install HealthMon 

Install Tools 

Access Tools 

About Installing Tools 

Tool List 

Analyzing Network Data with Network Monitor 

Tools Overview 

Install HealthMon

To install the HealthMon tool, run the HealthMon Setup program directly from the Systems Management Server version 2.0 compact disc.

1. Insert the SMS 2.0 compact disc into the computer's CD-ROM drive. SMS Setup starts automatically.

2. Click Exit to close the startup window.

3. In the %sms%\HealthMon\<Platform>\Agent\ directory, double-click Setup.exe. You must run this executable file on each computer that you want to monitor.

4. Follow the instructions in the setup wizard.

5. Switch to the %sms%\HealthMon\<Platform>\Console\ directory, and then double-click Setup.exe.

6. Follow the instructions in the wizard.

7. If you want to view HealthMon from within the SMS Administrator console, you must add the HealthMon snap-in to the console. For more information, see Add Snap-Ins to the SMS Administrator Console.

   Note If you install HealthMon but do not add it as a snap-in to the SMS Administrator console, you will not be able to start it from within the SMS Administrator console. For more information, see Start HealthMon. 

You can remove HealthMon from your system by using Add/Remove Programs in Control Panel.

Additional Requirements 

• To run HealthMon, you must create a WBEM user account that has access to the computers you want to monitor. To do so, click the Start button, point to Programs, Administrative Tools, and then click User Manager for Domains. Then, add the appropriate accounts to the WBEM Users group. WBEM is automatically installed on all SMS servers and clients. However, if you need to create an account on a computer that is not running WBEM, you must first run WBEMcore.exe from the %sms%\HealthMon\<Platform> directory.

• On each computer from which you want to collect disk performance information, you must run Diskperf.exe to enable disk performance counters. Because disk performance counters can increase system overhead on slower systems, you should only enable these counters on computers where the physical disk I/O must be monitored.

• Network interface counters are also disabled by default. To enable these counters, install the SNMP Service (by using the Network option in Control Panel). Alternatively, you can install the Windows NT Resource Kit. 

Related Topics 

Start HealthMon 

Install Tools 

Access Tools 

About Monitored Systems 

About Installing Tools 

Tool List 

Tools Overview 

Add Snap-Ins to the SMS Administrator Console

After you install the SMS tools you want to use, you can access them by navigating to the appropriate items in the SMS Administrator console and by using SMS menu options. However, to access tools (or snap-ins) that are not integrated with SMS, but that can run within the SMS Administrator console, you must add them to the SMS Administrator console after you have installed them.

To add a snap-in to the SMS Administrator console, you must make sure that the console is in Author mode. Perform steps 1 through 6 if the console is not in Author mode. If the console is in Author mode, proceed to step 7. (For more information about running the SMS Administrator console in Author mode and creating custom consoles, see the MMC Help.)

1. In the upper-left corner of the SMS Administrator console title bar, click the tool icon .

2. On the menu that opens, click User Options.

3. In the Options dialog box, select Always open console files in Author mode, and then click OK.

4. Click the Console tab, and then select Author Mode from the Console Mode list.

5. In the upper-left corner of the SMS Administrator console title bar, click the tool icon , and then click Close.

6. To restart the SMS Administrator console, click the Start button, point to Programs, Systems Management Server, and then click SMS Administrator Console.

7. On the Console menu, click Add/Remove Snap-in. 

8. To add the snap-in to the SMS Administrator console, in the Snap-ins added to list, click Systems Management Server.

9. Click Add.

10. In the Available Standalone Snap-ins dialog box, select <snap-in_name>.

11. Click Add, and then click Close. The snap-in appears in the Add/Remove Snap-in dialog box.

12. Click OK.

The snap-in is added to the console.

Related Topics 

Install Tools 

Install HealthMon 

Access Tools 

About Installing Tools 

Tool List 

Tools Overview