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Installing and Activating Communicator Web Access

[This is preliminary documentation and is subject to change. Blank topics are included as placeholders.]

After you have requested and installed the certificate chain and certificates on the server, you can install and activate Communicator Web Access.

You can use the Office Communications Server Deployment Wizard to perform installation and activation. You can also use the command line method, as described in Install and Activate Communicator Web Access by Using the Command Line.

To install Microsoft Office Communicator Web Access on a server, the server must be a domain member server, and you must have deployed Office Communications Server 2007 R2 in the same forest.

Note:
Activation of Communicator Web Access requires membership in the Domain Admins group. For information about how to activate Communicator Web Access without membership in the Domain Admins group, see Delegating Communicator Web Access Activation.

  1. Log on to the Communicator Web Access server as a member of the Administrators group and the Domain Admins group.

  2. From the Office Communications Server 2007 R2 installation media, double-click setup.exe.

  3. On the Office Communications Server 2007 R2 Deployment Wizard page, click Deploy Other Server Roles.

  4. On the Deploy Other Server Roles page, click Deploy Communicator Web Access.

  5. On the Deploy Communicator Web Access page, at Step 1: Install Communicator Web Access, click Install.

  6. On the Welcome page, click Next.

  7. On the License Agreement page, click I accept the terms in the license agreement, and then click Next (required to continue installation).

  8. On the Install location for Microsoft Office Communications Server 2007 R2, Communicator Web Access page, accept the default location, and then click Next.

  9. On the Confirm Installation page, click Next.

  10. On the Installation Complete page, click Close.

    Do not close the window. Continue directly to the next procedure.

  1. At Step 2: Activate Communicator Web Access, click Run.

  2. On the Welcome page, click Next.

  3. On the Select domain service account page, enter the name of a new or existing service account to use to run the Communicator Web Access service on this server, and enter the account password. The default account is CWAService. For a new account, ensure that you use a strong password that meets your organization’s Active Directory password requirements. When you are finished, click Next to continue.

  4. On the Select Server Certificate page, click Select Certificate.

  5. On the Select Certificate page, in the Issued to column, click the certificate with the FQDN of the server, and then click OK.

  6. On the Select Server Certificate page, click Next.

  7. On the Confirm Installation page, click Next.

  8. On the Activation Complete page, click Close.

    Do not close the window. Continue directly to Creating a Communicator Web Access Virtual Server.

Note:
Communicator Web Access does not support silent installation.

You can install and activate Communicator Web Access program files by running the following Microsoft Installer files (.msi) at a command prompt:

  • CWAMain.msi
    Installs the Communicator Web Access program files on the server.
  • CWAActivateServer.msi
    Opens the Activation Wizard, which you can use to create the necessary Active Directory objects, activate the domain service account, and specify an MTLS certificate.

  1. Open a command prompt window: Click Start, and then click Run.

  2. In the Open box, type cmd, and then click OK.

  3. At the command prompt, type the following, and then press ENTER:

    cd <path to installation files>\setup\amd64\setup\cwa

  4. To install the program files, type one of the following at the command prompt, and then press ENTER. If you want to create a log file, include the optional /lv switch.

    • Msiexec.exe /i CWAMain.msi [/lv<log_file_name>.txt]
    • Runas.exe /user:<domain\adminaccount> Msiexec.exe /I CWAMain.msi

  1. Open a command prompt window: Click Start, and then click Run.

  2. In the Open box, type cmd, and then click OK.

  3. At the command prompt, type the following, and then press ENTER:

    cd <path to installation files>\setup\amd64\setup\cwa

  4. To install the program files, type one of the following at the command prompt, and then press ENTER. If you want to create a log file, include the optional /lv switch.

    Activation of Communicator Web Access requires membership in the Domain Admins group. For information about how to activate Communicator Web Access without membership in the Domain Admins group, see Delegating Communicator Web Access Activation.
    • Msiexec.exe /i CWAActivateServer.msi [/lv<log_file_name>.txt]
    • Runas.exe /user:<domain\adminaccount> Msiexec.exe /I CWAActivateServer.msi

After you run CWAMain.msi and CWAActivateServer.msi to install and activate Communicator Web Access, continue directly to the command-line instructions in Creating a Communicator Web Access Virtual Server.

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