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Enable connection logging

Updated: October 14, 2010

Applies To: Windows Server 2008, Windows Server 2008 R2, Windows Server 7

You can use this procedure to turn on diagnostic logging for your remote network connections. This can help in troubleshooting difficulties in connecting to the networks by exposing more details of the traffic than are provided in the user interface.

Membership in the local Administrators group, or equivalent, is the minimum required to complete this procedure.

  1. Open the Network Connections folder and view available connections.

  2. Press ALT to display the menu bar.

  3. On the Advanced menu, click Remote Access Preferences.

  4. On the Diagnostics tab, do one or more of the following:

    • To enable logging for all remote access connections, select the Enable logging check box. After making one or more attempts to connect to the remote network, return to this dialog box, and then click Generate report.

    • To clear logs created during previous connection attempts, click Clear Log. To generate a report, click Generate Report.

  5. If you clicked Generate Report in the previous step, do one of the following:

    • To view the diagnostic report, click View report.

    • To save the report to a file, click Save report to this file, and specify the location and the name of the file you want to create. Specify the location by typing it or by clicking Browse, and then browsing to the location you want.

    • To send the report to an e-mail address, click Send report to this e-mail address, and then type the e-mail address to which you want to send the report.

    • To quickly generate a more concise report, select the Generate summary report check box.

  6. Click OK to generate the report you requested.

  • Creating a diagnostic report in HTML can take several minutes. If you need only configuration and installation information, you can create a summary report.

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