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Backing up a Terminal Server license server

Updated: January 21, 2005

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Backing up a Terminal Server license server

You should back up your Terminal Server license server regularly by using the Backup tool. This will help protect your licensing data from accidental loss if your system experiences hardware or storage failure.

When backing up a Terminal Server license server, back up the System State and Repair data, and the %systemdrive%\system32\lserver directory. Doing this ensures that data in both the registry and the license server database is backed up.

If you restore the System State data and the database to the same license server computer, any un-issued licenses are restored correctly as long as you have not replaced the operating system on the computer or removed and reinstalled Terminal Server Licensing. If you do not restore to the same computer, any un-issued licenses that are detected are not restored and an event will appear in the system log of Event Viewer. You can still restore the un-issued licenses by contacting the Microsoft Clearinghouse by phone and requesting that the licenses be reissued. When you contact the Clearinghouse, make sure that you have the License Purchase Agreement available. The information in the Agreement will facilitate the process of reissuing the licenses. For information about how to contact the Clearinghouse, see Locate the Microsoft Clearinghouse telephone number for your country or region.

For more information about using Backup, see Backup.

For more information about Terminal Server and Terminal Server Licensing, see Guidelines for Deploying Terminal Server (http://go.microsoft.com/fwlink/?LinkID=34627) and Windows Server 2003 Terminal Server Licensing (http://go.microsoft.com/fwlink/?LinkID=26220).

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