Contoso Prepares Phone Books

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Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Before Contoso creates the Connection Manager service profile, they create the local phone book file (Contoso.pbk) and the region file (Contoso.pbr). These files contain the local phone numbers that allow users to dial directly into Contoso’s corporate intranet.

The company also receives a phone book file (Adatum.pbk), a region file (Adatum.pbr), and an update URL (https://pbupdate.adatum.com) from A. Datum, the ISP. To incorporate the phone numbers from the ISP, Contoso creates a component service profile that it will merge into a top-level profile.

The company creates a phone book that includes all the direct-dial numbers for users to the company. Contoso performs the following steps to create the phone book:

  1. Installs CPS and PBA. For more information about installing and running PBA, see "Providing Connection Manager Phone Book Support" earlier in this chapter.

  2. Runs PBA.

  3. Creates a new phone book named Contoso.

  4. Uses the Region Editor to enter the regions for these numbers.

  5. Adds POP entries and enters the information for each phone number.

  6. Publishes the phone book.

To provide phone book updates, Contoso installs PBS on a computer running a member of the Windows Server 2003 family. The phone books from the ISP are already in the form of a phone book file (Adatum.pbk) and a region file (Adatum.pbr), so Contoso does not have to create any additional phone book files.