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You must install Internet Security and Acceleration Server 2000 Service Pack 1 and update before upgrading

Windows Small Business Server 2003 cannot upgrade Small Business Server 2000 unless Internet Security and Acceleration (ISA) Server 2000 Service Pack 1 and the required update for Windows Server 2003 are installed. Alternatively, you can remove ISA Server 2000 and use the firewall provided by Windows Small Business Server 2003.

Windows Small Business Server 2003 uses Basic Firewall, a feature of the Routing and Remote Access service. Basic Firewall helps to provide protection against unauthorized Internet access similar to many other firewall products available. However, you will not be able to allow and deny access to the Internet by users on the local network based on security groups. If you still want to allow individual user access to the Internet, you must continue to use ISA Server 2000.

To continue Setup, if you want to continue to use ISA Server 2000 as the firewall, you must install ISA Server 2000 Service Pack 1 and the required update for Windows Server 2003. Otherwise, if you want to use the firewall provided by Windows Small Business Server 2003, you must remove ISA Server 2000.

To use the firewall provided in Windows Small Business Server 2003
  1. Cancel Setup.

  2. Click Start, click Run, and then type Control.

  3. Double-click Add or Remove Programs.

  4. Click Microsoft Internet Security and Acceleration Server, click Remove, and then follow the instructions for removing ISA Server 2000.

To continue using ISA Server 2000 as your firewall

To continue, you must cancel Setup, and then install ISA Server 2000 Service Pack 1 and the required update for Windows Server 2003. After installing the service pack, restart Setup.

If you have disconnected your Internet connection in preparation for completing Setup, you must reconnect it.

To install the service pack and update by downloading from the Web
  1. Download the ISA Server Service Pack 1 at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=16173).

    You will install the service pack in Step 5.

  2. Download the update from article 331062 in the Microsoft Knowledge Base. Search for the article ID at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=4441).

    You will install the update in Step 6.

  3. Disconnect your Internet connection device from the Internet. However, do not disconnect your server from the Internet connection device.

  4. Disable any real-time antivirus software that you have running, as they may cause problems while running Setup.

  5. Follow the instructions provided on the Web site for installing the service pack downloaded in Step 1.

  6. Follow the instructions provided on the Web site for installing the update downloaded in Step 2.

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