<Application_Name> - Issues
Published: June 11, 2010
Updated: June 11, 2010
Applies To: Windows 7, Windows Vista
The Issues tab of the <Application_Name> dialog box enables you to view the following information for each of the known application issues:
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The issue status, either active (a red X) or resolved (a green check mark).
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The provider and the subprovider that added the issue.
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The severity of the issue, as entered by the provider and the subprovider.
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The issue title, as entered by the provider and the subprovider.
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The symptom, as entered by the provider and the subprovider.
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The date the issue was added to the ACT database.
To access the Issues tab of the <Application_Name> dialog box
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Click Analyze from the Quick Reports pane.
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Click Applications from the appropriate operating system heading in the Quick Reports pane. For example, click Applications from underneath the Windows 7 Reports heading.
The <Operating_System> - Application Report screen appears.
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Double-click the name of the application for which you want to see the associated details.
The <Application_Name> dialog box appears, with the Assessment tab showing.
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Click the Issues tab.
Using the Issues Tab
On the Issues tab of the <Application_Name> dialog box, perform the following actions:
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Review the detailed compatibility issue information.
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Select your assessment for the issue. For more information, see Selecting Your Assessment Rating.
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Select your deployment status for the issue. For more information, see Selecting Your Deployment Status.
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Categorize your data. For more information, see Categorizing Your Data.
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Prioritize the data. For more information, see Prioritizing Your Data.
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Determine whether to synchronize your specific application data with the Microsoft® Compatibility Exchange. For more information, see Selecting Your Send and Receive Status.
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Add, edit, or resolve an issue for the selected application. For more information, see Adding or Editing an Issue and Resolving an Issue.
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Add or edit a solution for the issue. For more information, see Adding or Editing a Solution.
