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Backing Up and Restoring Connectors on Exchange 2000 Server

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Updated : June 14, 2001

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Introduction
Exchange 2000 Connectors
Backing Up and Restoring Exchange 2000 and Connectors to Other Messaging Systems

Introduction

Exchange 2000 Server includes a number of different connectors that allow your Exchange organization to communicate with the messaging systems of other companies. When the correct connector is used, communication with another messaging system is transparent to the Exchange user. If you install a connector for another messaging system, you must perform additional steps when you back up and restore Exchange 2000.

Note: For more information on backing up and restoring Exchange 2000, see the Disaster Recovery for Microsoft Exchange 2000 Server article on this site.

Exchange 2000 Connectors

The following connectors for other messaging systems are included with Exchange 2000.

Lotus Notes Connector

The Lotus Notes connector connects Exchange 2000 to Lotus Notes servers. The connector has built-in messaging, directory synchronization, and meeting request capabilities.

MS Mail Connector

The MS Mail connector connects Exchange 2000 to MS Mail servers. Using the MS Mail Dirsync Protocol of Requestor/Server postoffices provides directory synchronization for MS Mail.

Lotus cc:Mail Connector

The Lotus cc:Mail connector connects Exchange 2000 to Lotus cc:Mail servers. This connector supports DB8 type cc:Mail post offices. Lotus cc:Mail users are added to the Microsoft Windows® 2000 Active Directory™ directory service as contacts or as mail-enabled users. Directory synchronization is built into the connector, and no additional files are required to configure the synchronization.

Novell GroupWise Connector

The Novell GroupWise connector connects Exchange 2000 to Novell GroupWise servers. This connector provides messaging connectivity, allows mail and directory synchronization between GroupWise and Exchange, and supports calendar functionality, such as meeting requests.

Note: For more information about the Lotus Notes connector, MS Mail connector, cc:Mail connector, and Novell GroupWise connector, see the Exchange 2000 online documentation.

Backing Up and Restoring Exchange 2000 and Connectors to Other Messaging Systems

The following procedure to back up and restore Exchange 2000 works for Exchange 2000 organizations that have installed connectors for other messaging systems:

  1. On an Exchange 2000 server that is running one or more of the connectors included with Exchange (Lotus Notes connector, MS Mail connector, cc:Mail connector, and Novell GroupWise connector), configure the connectors and verify that they work.

    • For the MS Mail connector, back up the MS Mail shadow postoffice that is in the subdirectory \connect\msmcon\maildata and its subdirectories.

    • For the cc:Mail connector, it is not necessary to back up the \ccmcdata directory and subdirectories because the cc:Mail connector can re-create these after the recovery process. However, you must back up and restore the cc:Mail import and export files installed on your Exchange servers because these are external programs that interface with Lotus cc:Mail.

    • For the Lotus Notes connector, back up the Lotus Notes client software, including the software directory and configuration file, such as Notes.ini, on the connector machine. The Lotus Notes client installation program installs the Lotus Notes Windows 2000 Registry setting (HKEY_LOCAL_MACHINE \SOFTWARE \Lotus \Notes), which you will back up as part of the Windows 2000 System State data in a later step.

    • For the Novell GroupWise connector, ensure that GroupWise Gateway Network Service can be restored correctly.

    • For the Lotus Notes connector and the Novell GroupWise connector, back up \conndata and its subdirectories. After the recovery process, erase the work files *.seq and *.ck in the directory conndata before starting the Lotus Notes or Novell GroupWise services. The directory conndata and its subdirectories contain the mapping rules and correlation tables used by the connectors.

  2. Note: If the \conndata\tables directory is not backed up periodically, calendar correlation data becomes outdated. For this reason, back up \conndata\tables frequently. If the correlation table is corrupted, the connector is re-created, but much of the correlation information is lost.

  3. Back up the Windows 2000 System State data by using the latest hot fix version of the Backup utility that is included with Windows 2000.

  4. Back up the Exchange 2000 storage groups on the server by using the Backup utility that is included with Windows 2000.

  5. Restart the computer and reinstall Windows 2000. Use a computer name that is different from the original computer name.

  6. Restore the Windows 2000 System State data on the computer on which you reinstalled Windows, and then restart the computer.

  7. Install Exchange 2000 in disaster recovery mode by typing the following file name at the command prompt: setup/disasterrecovery. Be sure to select each connector that you previously selected.

  8. After setup is complete, restore all the Exchange storage groups.

    Note: Select the Last Backup Set check box if you have a distinct file, or select the Mount database after restore check box to mount the database.

    Restart the computer.

    • For the MS Mail connector, restore maildata to override the MS Mail shadow postoffice.

    • For the cc:Mail connector, restore the cc:Mail import and export files.

    • For the Lotus Notes connector, restore the Lotus Notes client program on the server and verify that the Windows 2000 Registry setting of the Lotus Notes client works by operating the Lotus Notes client program on the Lotus Notes server.

    • For the Novell GroupWise connector, after restoring the GroupWise Gateway Network Service, verify that you can read and write files to the GroupWise API directory.

  9. Verify that the restored connectors start.

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