Exchange Instant Messaging over the Internet

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Microsoft Exchange Instant Messaging Service provides a unique experience in the area of interpersonal communication. This service, provided with Exchange 2000, makes it possible for users to communicate in an immediate, interactive environment that conveys a sense of presence (users online status). Initially, the focus of this communication was text instant messaging, but today the updated Microsoft Windows Messaging and MSN Messaging clients give users the advantage of the back-end infrastructure support in Exchange 2000 for a more complete communication experience, including voice calls, video calls, collaborative tools, and more.

This technical article provides detailed information about Exchange 2000 Instant Messaging message flow over the Internet and about the deployment of Instant Messaging in an application service provider (ASP) environment.

Details

Author: Jyoti Kulkarni

Publication Date: February 2003

Number of Pages: 53

Table of Contents

  • Instant Messaging Service Architecture

  • Planning

  • Installation

  • Instant Messaging: Scenarios