Code 1: The device is not configured properly

Applies To: Windows Server 2008, Windows Vista

Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:

This device is not configured correctly. (Code 1)

Diagnosis

This device has no drivers installed or is incorrectly configured.

Resolution

Update the driver by clicking Update Driver. This starts the Hardware Update wizard. If updating the driver does not work, see your hardware documentation for more information.

Important

If you run the Hardware Update wizard and the wizard does not find your drivers, it means that the manufacturer or vendor for your device has not added the drivers for your device to Windows Update. In this case, you must refer to your product documentation or visit the web site of your device manufacturer or vendor to download or request the correct drivers for your device.