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Event ID 7031 — Service Stop Operations
Updated: December 11, 2007
Applies To: Windows Server 2008
Service Control Manager (SCM) stops services and driver services. It also reports when services terminate unexpectedly or fail to restart after it takes corrective action.
Event Details
| Product: | Windows Operating System |
| ID: | 7031 |
| Source: | Service Control Manager |
| Version: | 6.0 |
| Symbolic Name: | EVENT_SERVICE_CRASH |
| Message: | The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5. |
Resolve
Change the recovery actions
To resolve this issue, change the recovery actions that the Service Control Manager (SCM) will take when a service fails.
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To change the recovery actions for a service:
- Open the Services snap-in by clicking the Start button, Control Panel, and Administrative Tools, then double-clicking Services.
Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.
- In the details pane of the Services snap-in, right-click on the name of the service you want to stop and select Properties.
- Click the Recovery tab and specify the recovery actions for the service (for example, restart the service or the computer, take no action, or run a program).
Verify
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To verify that a service has stopped:
- Open the Services snap-in by clicking the Start button, Control Panel, and Administrative Tools, then double-clicking Services.
Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.
- In the details pane of the Services snap-in, locate the name of the service and verify that the Status column shows a blank status.
