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Resolve, close, or reactivate an issue

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An issues list has a Status column defined by default. The Status column has these default look up values: Active , Resolved , and Closed . When you create an issue, its default initial status is Active . You can resolve or close an issue by editing the issue and changing its status to Resolved or Closed respectively, and you can reactivate the issue by changing its status to Active .

To change the status of an issue

  1. On the top link bar, click Documents and Lists .

  2. Click the issues list that contains the issue you want to resolve, close, or reactivate.

  3. Click the title of the issue.

  4. Click Edit Item .

To resolve an issue

Click the drop down list for Status and select Resolve .

To close an issue

Click the drop down list for Status and select Close .

To reactivate an issue

Click the drop down list for Status and select Active .

  • Click Save and Close .

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