Open and use a Web Part Maintenance Page

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In general, if you are having persistent problems with a Web Part or Web Part connection on your Web Part Page, you can use the Web Part Maintenance Page to help isolate and fix your problem.

Notes:

  • You must have the appropriate Web Part, Web Part Page, or Web Part zone permission to use the Web Part Maintenance Page.

  • If you are not sure which Web Part or Web Part connection is causing a problem on your Web Part Page, it's a good idea to work in a step-by-step fashion by closing one Web Part at a time, and then browsing the Web Part Page (click Go Back to My Web Part Page ) to see if that fixes the problem. Once you are sure you have found the problem Web Part, then consider resetting or deleting the problem Web Part.

  • You cannot use the Web Part Maintenance Page to close, reset, or delete a static Web Part (that is, a Web Part outside a Web Part zone). To maintain a static Web Part, you must use an HTML editor compatible with Microsoft , such as Microsoft .

To open and use a Web Part Maintenance Page

  1. Open the document library that contains the Web Part Page.

  2. Position the cursor over the Web Part Page name and click the down arrow.

  3. Click Edit Properties on the Edit menu.

  4. Click Open Web Part Page in maintenance view . The Web Part Maintenance Page is displayed.

  5. Make sure you are in the view you want, either personal view or shared view. A note at the bottom of the page displays whether you are in personal or shared view. If you need to switch views, do one of the following:

    • If you are in personal view and you want to switch to shared view, click Switch to shared view .

    • If you are in shared view and you want to switch to personal view, click Switch to personal view .

  6. For the one or more Web Parts you select, do one of the following:

    • To move a Web Part to the Web Part Page Gallery, click Close .

    • To remove personal property values and revert to the shared property values of the Web Part, click Reset . You are prompted for confirmation before resetting a Web Part.

    • To permanently remove a Web Part from the Web Part Page, click Delete . You are prompted for confirmation before deleting a Web Part.

      Note: It's possible to not have permission to delete a Web Part in personal view, but have permission to delete it in shared view.