Troubleshoot site administration

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I get an error when I try to merge a subweb.

If your subweb contains lists or document libraries, when you try to merge the subweb, you will get an error. If you want to merge the subweb, you must remove the lists and document libraries before you can perform the merge.

To merge a subweb with a list

  1. Export the list to a SharePoint Team Services-compatible spreadsheet program, such as Microsoft Excel.

  2. Delete the list in the SharePoint team Web site.

  3. Merge the subweb.

  4. Import the list into the newly merged subweb.

To merge a subweb with a document library

  1. Copy the documents out of the document library to your hard drive.

  2. Delete the document library.

  3. Merge the subweb.

  4. Create a new document library.

  5. Copy the documents into the new document library.

My usage analysis data is incomplete.

If your usage analysis data does not include all of the information you expect, it could be because your logs are not collecting enough data. Contact your network administrator or ISP and request that additional logging properties be enabled in IIS. 

Subscriptions or invitations aren't working.

You must have access to an SMTP Server to send subscription notifications, invitations, and other features that rely on e-mail messaging. Contact your network administrator or ISP for more information.