Export (0) Print
Expand All
This topic has not yet been rated - Rate this topic

Event ID 18 — Print Job Status

Updated: November 30, 2007

Applies To: Windows Server 2008

yellow

A print job is a file that contains data to be printed.

Event Details

Product: Windows Operating System
ID: 18
Source: Microsoft-Windows-PrintSpooler
Version: 6.0
Symbolic Name: MSG_DOCUMENT_TIMEOUT
Message: Document %1, %2 owned by %3 timed out while printing on %4. The spooler waited for %5 milliseconds and no data was received.

Resolve

Check the printer and driver, and then retry printing

To resolve this error:

  1. Confirm that the printer is turned on and plugged into the network or into the correct port on the print server.
  2. Confirm that the printer is using the correct driver and port. To do this, open Control Panel, open the Printers folder, right-click the printer you want to use, click Properties, and then use the options on the Advanced and Ports tabs.
  3. Retry printing the document without applying time restrictions (schedules) to the print job, if applicable.

Verify

To verify that the print server is functioning properly, retry printing and then inspect the printed document to confirm that it printed correctly.

Note: If the print server logs spooler information events, Windows logs Print Spooler Event 10 after each successful printing operation.

Related Management Information

Print Job Status

Printing Infrastructure

Did you find this helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft. All rights reserved.