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Event ID 1105 — Terminal Services Printer Redirection

Updated: January 5, 2012

Applies To: Windows Server 2008

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Terminal Services provides printer redirection, which routes printing jobs from a server to a printer that is attached to a client computer or to a shared printer that is available to the client computer. When a user establishes a remote session with a terminal server, the redirected printer will be available to applications running in the remote session.

By default, a Windows Server 2008 terminal server first tries to use the Terminal Services Easy Print driver. If the client computer does not support this driver, the terminal server looks for a matching printer driver installed on the terminal server. You can either install a matching printer driver on the terminal server, or you can create a custom printer mapping file.

Event Details

Product: Windows Operating System
ID: 1105
Source: Microsoft-Windows-TerminalServices-Printers
Version: 6.0
Symbolic Name: EVENT_NOTIFY_SET_PRINTER_ACL_FAILED
Message: Printer security information for the printer %1 could not be set.

Resolve

Start the Print Spooler service or delete print queue

To resolve this issue, first ensure that the Print Spooler service is running on the terminal server. If the Print Spooler service is running, ensure that the print queue that is specified within the client session exists.

Ensure that the Print Spooler service is running

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To check the service:

  1. On the terminal server, open the Services snap-in. To open the Services snap-in, click Start, type services.msc, and then click OK.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. In the Services pane, right-click Print Spooler, and then click Properties.
  4. On the General tab, ensure that Startup type is set to Automatic. If it is not, click Automatic, and then click Apply.
  5. Under Service status, click Start.
  6. Click OK to close the Print Spooler Properties dialog box.
  7. Confirm that the Status column for the Print Spooler service displays Started.

Ensure that the print queue that is specified within the client session exists

If the client's print queue does not exist, the terminal server cannot apply the printer's access control list (ACL) when it tries to make the printer available from within the session.

To ensure that the print queue that is specified within the client session exists, exit the Terminal Services session on the client computer and then try to connect to the printer. If you cannot connect to the printer, verify the printer settings on the print server.

If the printer no longer exists, right-click the printer in the Printers tool (or the Printers and Faxes tool depending on the operating system version), click Delete, and then click Yes to confirm the printer deletion.

Verify

To verify that printer redirection is working properly, establish a remote session with the terminal server and check that the redirected printer is available and is functioning as expected.

Related Management Information

Terminal Services Printer Redirection

Terminal Services

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