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Windows Installer Troubleshooting
Updated: January 21, 2005
Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2
Troubleshooting
What problem are you having?
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The installation package does not install correctly.
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The installation process stops before completing the installation.
The installation package does not install correctly.
Cause: The installation packaged has been corrupted.
Solution: Repair the installation package by using the Windows Installer repair option.
See also: Repair a package using the command line
The installation process stops before completing the installation.
Cause: Windows Installer was not able to read the installation package, or conditions on your computer prevented the package from being installed successfully.
Solution: Windows Installer creates entries in the Windows event log. To view the log, do the following:
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Open Event Viewer.
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Review the application log for Windows Installer entries.
Notes
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To open Event Viewer, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Event Viewer.
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You can configure Windows Installer to create a custom installation log file.
See also: Create an installation log file using the command line
