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Using an Outsourced Phone Book

Updated: March 28, 2003

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

To provide a wider range of phone numbers, your organization might outsource your phone book to a telecommunications company or an ISP. If your telecommunications company or ISP uses CPS, you can import that company’s phone book.

When negotiating with the ISP or telecommunications company, you should ask that company to provide a service profile that contains all its phone book information, including an update URL, and then use CMAK to merge this profile into your service profile.

If the company does not provide you with a service profile, request the phone book .(pbk) and region .(pbr) files for the phone book, as well as the update URL. Use these files to create a service profile, and merge it into the service profile you will send to your users.

If your telecommunications company or ISP does not use CPS, obtain the phone numbers in another format, such as a text file, and import this file into your phone book. For more information about importing phone book files using PBS, see "Add, edit, or delete POPs by command line" in Help and Support Center for Windows Server 2003.

For more information about merging service profiles, see "Merging Service Profiles" later in this chapter.

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