Review key concepts.

General Telephony Concepts

Confirm that you have an Active Directory domain.

Active Directory

For the telephony server, set up or select a computer that is running a Windows Server 2003 operating system and that is in the same domain as the telephony clients or that is in a domain that has a two-way trust relationship with the domain containing the telephony clients.

Trusts

Install telephony hardware and software on the server.

Manufacturer's documentation

Enable the telephony server.

Enable or disable a telephony server

Specify a logon account for the telephony server. (You can create a specific account, such as TAPI_ADMIN.)

Change the Telephony service logon account for a telephony server

Designate telephony administrators who are not in the administrator group on the telephony server.

Designate telephony administrators

Assign telephony users to lines or phones.

Assign a telephony user to a line or phone