Applies To: Office Resource Kit
In this article:
Deployment
Migration
Security and privacy
Error messages
Add-ins
By application
This article provides a collection of commonly used troubleshooting resources for the 2007 Office system.
Activation
How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
http://go.microsoft.com/fwlink/?LinkId=109880
Group policy
The Group Policy Management snap-in does not identify the Outlk12.adm template file as a valid template file on a domain controller that has Outlook 2007 installed
http://go.microsoft.com/fwlink/?LinkId=109876
Licensing
How to obtain a volume license key for enterprise editions of Office 2007 and Office 2003
http://go.microsoft.com/fwlink/?LinkId=109879
Multilanguage
Some features still appear in English in Microsoft Excel when the MUI is installed
http://go.microsoft.com/fwlink/?LinkId=109872
The Office 2003 MUI is not removed when you upgrade to the 2007 Office Language Pack
http://go.microsoft.com/fwlink/?LinkId=109873
Error message when you try to install a specific language version of the 2007 Office suite from a multilanguage version of the Select License DVD: "Error: Cannot find resource ShellUI.MST"
http://go.microsoft.com/fwlink/?LinkId=109874
An East Asian language or a Complex Script language may be unavailable on the Languages tab in the Setup program of a 2007 Office suite or program
http://go.microsoft.com/fwlink/?LinkId=109875
Setup
How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature
http://go.microsoft.com/fwlink/?LinkId=109868
The 2007 Office suite Setup program will not restart after an initial installation is interrupted
http://go.microsoft.com/fwlink/?LinkId=109870
Error message when you try to install a 2007 Office program: "Microsoft Office <Product_Name> 2007 encountered an error during setup. Error 1714"
http://go.microsoft.com/fwlink/?LinkId=109871
Terminal services
Error message when you try to start a 2007 Office program within a Terminal Server client session: "This copy of Microsoft Office <Program> cannot be used on Terminal Server"
http://go.microsoft.com/fwlink/?LinkId=109877
Setup program crashes when you try to install a 2007 Office suite on a 64-bit version of Windows Server 2003
http://go.microsoft.com/fwlink/?LinkId=109878
Upgrade
Error message when you try to upgrade Office XP Students and Teachers edition to a 2007 Office suite: "The path you have chosen does not point at a qualifying upgradeable product"
http://go.microsoft.com/fwlink/?LinkId=109881
Error message when you try to upgrade 2007 Office programs, Expression Web or Windows SharePoint Services 3.0 to the Service Pack 1 level if the Windows system drive has insufficient free disk space: "The installation of this package failed"
http://go.microsoft.com/fwlink/?LinkId=109882
If you disable the Ose.exe file, Microsoft Office updates do not install when you use Microsoft Windows Server Update Services or the Microsoft Update Web site to deploy software updates and hotfixes to computers in the organization
http://go.microsoft.com/fwlink/?LinkId=109883
Office updates are offered to a user even if that user has installed those updates when you use WSUS to deploy software updates and hotfixes to computers that are in your organization
http://go.microsoft.com/fwlink/?LinkId=109884
Error message when you try to install a 2007 Office update package: "The installation of this package failed"
http://go.microsoft.com/fwlink/?LinkId=109885
How to determine which version of a 2007 Office product is installed
http://go.microsoft.com/fwlink/?LinkId=110459
How to determine the version of an installed 2007 Office language pack
http://go.microsoft.com/fwlink/?LinkId=110460
2007 Office system
Getting started with the 2007 Office system
http://go.microsoft.com/fwlink/?LinkId=109886
Office Migration Planning Manager (OMPM)
Troubleshooting Office Migration Planning Manager (OMPM)
http://go.microsoft.com/fwlink/?linkId=109909
The "Trust all installed add-ins and templates" setting in the Office Customization Tool does not change 2007 Office macro security settings
http://go.microsoft.com/fwlink/?LinkId=109887
Office Outlook 2007
Information for administrators about e-mail security settings in Outlook 2007
http://go.microsoft.com/fwlink/?LinkId=109888
Error codes for 2007 Office system installations
http://go.microsoft.com/fwlink/?LinkId=137099
Error codes for 2007 Office update packages
http://go.microsoft.com/fwlink/?LinkId=109890
How to use the Alert ID feature in the 2007 Office programs when you search for a warning or an error message in the Microsoft Knowledge Base
http://go.microsoft.com/fwlink/?LinkId=109891
"Error 25090" error message when you start an Office program
http://go.microsoft.com/fwlink/?LinkId=109892
Office Word 2007
How to troubleshoot error messages that you receive in Word (Part 3)
http://go.microsoft.com/fwlink/?LinkId=109893
A COM add-in does not function in a 2007 Office suite
http://go.microsoft.com/fwlink/?LinkId=109894
You receive error messages when you start Word
http://go.microsoft.com/fwlink/?LinkId=109895
An add-in for Microsoft Word does not work as expected, or it is not installed in Word 2007
http://go.microsoft.com/fwlink/?LinkId=109896
How to troubleshoot custom Smart Tags in Office
http://go.microsoft.com/fwlink/?LinkId=109897
Office Access 2007
You receive a "You are trying to open a read-only database" error message when you open a database that was created in an earlier version of Access in Access 2002, Access 2003 or Access 2007
http://go.microsoft.com/fwlink/?LinkId=109898
How to troubleshoot Information Rights Management in Outlook
http://go.microsoft.com/fwlink/?LinkId=109899
Error message when Outlook 2007 tries to connect to a server by using an RPC connection or an HTTPS connection: "There is a problem with the proxy server's security certificate"
http://go.microsoft.com/fwlink/?LinkId=109900
How to use the RPC Ping utility to troubleshoot connectivity issues with the Exchange over the Internet feature in Outlook 2007 and in Outlook 2003
http://go.microsoft.com/fwlink/?LinkId=109901
How to troubleshoot performance issues in Outlook 2007
http://go.microsoft.com/fwlink/?LinkId=109903
How to troubleshoot problems that occur when you start or use Word 2007, Word 2003, or Word 2002
http://go.microsoft.com/fwlink/?linkId=109908
How to troubleshoot damaged documents in Word 2007
http://go.microsoft.com/fwlink/?LinkId=109904
How to troubleshoot print failures in Word 2007 and Word 2003
http://go.microsoft.com/fwlink/?LinkId=109905
How to troubleshoot printing problems in Word 2007 or in Word 2003
http://go.microsoft.com/fwlink/?LinkId=109906
Overview of fonts and how to troubleshoot font problems in Word 2007
http://go.microsoft.com/fwlink/?LinkId=109907