Troubleshooters

The troubleshooters are self-serve utilities to help you easily pinpoint problems and identify solutions. You can use the troubleshooters to quickly solve routine glitches, or common network configuration or interoperability problems without contacting a support specialist. Troubleshooters are included in Windows 2000 Help. They ask a series of questions and provide detailed information on troubleshooting the problem.

Use the Troubleshooters to diagnose and solve technical problems with the following system components and events:

  • Client Service for NetWare

  • Dynamic Host Configuration Protocol (DHCP)

  • Display

  • Group Policy and Active Directory

  • Domain Name System

  • Hardware

  • Internet connections

  • Modem

  • Microsoft® MS-DOS® programs

  • Multimedia and games

  • Networking (TCP/IP)

  • Print

  • Routing and Remote Access

  • Remote Installation Services

  • Sound

  • Startup and Shutdown

  • Stop Errors

  • System setup

  • Server Management

  • Microsoft® Windows® 3. x programs

  • Windows Internet Name Service (WINS)