Accessibility Resources

The Microsoft Accessibility Web site contains information about Microsoft products and accessibility. This site also discusses how to design accessible Web pages that take advantage of new features in Internet Explorer 5 and offers information about tools and utilities that make Internet Explorer even more accessible.

The following sections describe additional resources that are available for people with disabilities.

Microsoft Services for People Who Are Deaf or Hard-of-Hearing

If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TTY/TDD) service.

You can contact the Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific time.

For technical assistance in the United States, you can contact Microsoft Product Support Services on a text telephone at (425) 635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday, excluding holidays. Microsoft support services are subject to the prices, terms, and conditions in place at the time the service is used.

Microsoft Documentation in Other Formats

In addition to the standard forms of documentation, many Microsoft products are available in other formats to make them more accessible. Many of the Internet Explorer documents are also available as online Help or online user's guides , or from the Microsoft Web site. You can also download many Microsoft Press® books from the Microsoft Accessibility Web site.

If you have difficulty reading or handling printed documentation, you can obtain many Microsoft publications from Recording for the Blind & Dyslexic, Inc. Recording for the Blind & Dyslexic distributes these documents to registered, eligible members of their distribution service, either on audio cassettes or on floppy disks. The Recording for the Blind & Dyslexic collection contains more than 80,000 titles, including Microsoft product documentation and books from Microsoft Press. For information about the availability of Microsoft product documentation and books from Microsoft Press, contact:

Recording for the Blind & Dyslexic, Inc. 20 Roszel Road Princeton, NJ 08540

Phone: (609) 452-0606 Fax: (609) 987-8116

Microsoft Products and Services for People with Disabilities

Microsoft provides a catalog of accessibility aids that can be used with the Windows and Windows NT® operating systems. You can obtain this catalog from the Microsoft Web site or by phone at the Microsoft Sales Information Center.

For more information about this catalog, contact:

Microsoft Sales Information Center One Microsoft Way Redmond, WA 98052-6393

Voice telephone: (800) 426-9400 Text telephone: (800) 892-5234

Computer Products for People with Disabilities

The Trace R&D Center at the University of Wisconsin-Madison publishes a database containing information about more than 18,000 products and other topics for people with disabilities. The database is available on their Web site. The database is also available on a compact disc, titled the Co-Net CD , which is issued twice a year. The Trace R&D Center also publishes a book, Trace Resourcebook, which provides descriptions and photographs of approximately 2,000 products.

To obtain these directories, contact:

Trace R&D Center University of Wisconsin S-151 Waisman Center 1500 Highland Avenue Madison, WI 53705-2280

Fax: (608) 262-8848

Information and Referrals for People with Disabilities

Computers and accessibility devices can help people with disabilities overcome a variety of barriers. For general information and recommendations about how computers can help you with your specific needs, consult a trained evaluator. For information about locating programs or services in your area that might be able to help you, contact:

National Information System University of South Carolina Columbia, SC 29208

Voice/text telephone: (803) 777-1782

Fax: (803) 777-9557

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