Event Message:

Cannot receive initial data on port text. The user has been disconnected.

Source

Event Log

Event ID

Event Type

RemoteAccess

System

20099

Error

Explanation:

There may be a problem with the phone lines or with the modem.

User Action:

Check the cable connections from the modem to the workstation. Verify that the modem is supported by Windows 2000 RAS by checking the Windows 2000 Hardware Compatibility List.