Starting with Information Technology

If you plan to have multiple pilots, start small and gradually increase the scope of the pilots. Many organizations use their information technology (IT) department for the first pilot. They begin by building a system that emulates what they plan to deploy in the production environment; participants use test computers on a test network. Then these organizations gradually add IT staff to the pilot.

You can use an IT pilot such as this to resolve scalability and performance issues as you add more and more users to the system. After you have resolved any problems, you can start your first pilot in the production environment. At this point, you deploy Windows 2000 on production computers in business units for end users.