Event Message:
The communication device attached to port number is not functioning.
Source |
Event Log |
Event ID |
Event Type |
|---|---|---|---|
RemoteAccess |
System |
20015 |
Error |
Explanation:
This may indicate hardware failure.
User Action:
Verify that the modem is properly connected and is on. Check the cabling. Do not use one of the 9-25 pin converters that come with most mouse hardware because some of these converters do not carry modem signals. To be safe, use a converter made especially for this purpose. Also try turning the modem off and then back on. Check the Hardware Compatibility List to verify that the modem is compatible with RAS.