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Event Message:
The user connected to port text has been disconnected because there was a transport-level error during the authentication conversation.
| Source | Event Log | Event ID | Event Type |
|---|---|---|---|
| RemoteAccess | System | 20018 | Error |
Explanation:
The modem being used may not be supported or users' modem baud rates may be too high.
User Action:
If you see this message frequently, verify that the supported modems are being used. Also, advise users to try using lower baud rates. Redial and try to connect again.
