Event Message:

The user connected to port text has been disconnected because there was a transport-level error during the authentication conversation.

Source

Event Log

Event ID

Event Type

RemoteAccess

System

20018

Error

Explanation:

The modem being used may not be supported or users' modem baud rates may be too high.

User Action:

If you see this message frequently, verify that the supported modems are being used. Also, advise users to try using lower baud rates. Redial and try to connect again.