Error Message:

  • Article

Unknown network card.

Explanation:

The system encountered an unknown network card during the installation process. The installation of the TCP/IP protocol stack was terminated and the system was restarted.

User Action:

Verify the card type in your system. Check the hardware compatibility list to verify that the network adapter is compatible with the Microsoft TCP/IP protocol stack. If the Microsoft TCP/IP protocol stack does not support your card type, use the card vendor software to install your stack. If the Microsoft TCP/IP protocol stack supports your card, reseat the network card and check the cabling. Try reinstalling the TCP/IP protocol. If you continue getting this message, try reinstalling Windows 2000.