Windows 2000 Professional on Microsoft Networks

  • Article

This section lists tools and techniques that you can use to determine and resolve networking problems. Although this section is not meant to be all-inclusive, it includes many of the problems that you might encounter within a networking environment.

Always perform the following steps when you encounter a problem with a network connection in Windows 2000 Professional:

  • Make sure that the cable connection between the network adapter and the port is secure. If it is, restart the computer in case you have temporarily lost connection.

  • Make sure the network adapter is correctly installed. Use Device Manager to verify that it is functioning correctly.

  • Check Event Viewer for the system and the application events that might explain the problem. For more information about using Event Viewer and the event logs, see Troubleshooting Tools later in this chapter.

  • Verify that the domain controller(s) are available and functioning. Contact your network administrator if they are not.

For more information about troubleshooting techniques and tools, see Troubleshooting Tools and Strategies in this book.