Event Message:

DNS server could not find or open cache file.

Explanation:

If you used the Windows 2000 DNS server program to set up your DNS server, the cache file was automatically created for you during server installation. If you imported this file from a non-Microsoft RFC-compliant DNS server, then you must place the cache file in the Systemroot\System32\Dns directory. If you are using a boot file during system startup, the path to the cache file must also be defined in the boot file, and the directory command must identify the Dns directory.

User Action:

If you are not connected to the Internet and you deleted and recreated this file to provide a list of host name to IP address mappings for your private network, then verify that you have saved this new cache file in the Systemroot\System32\Dns directory. If you are using a boot file that has been imported from another name server, open the file: 1. In Windows 2000 Explorer, go to the Systemroot\System32\Dns directory. 2. Double-click the boot file, and select Notepad to open it. 3. Verify that the directory command identifies the Dns directory. 4. Verify that the cache file is defined in the boot file. For example (cache . cache). 5. Check the permissions on the cache file. If there is no cache file located in the Dns directory, you can obtain a copy from ftp://rs.internic.net/domain/named.cache. Prior to downloading a copy from Internic, check the Backup subdirectory in the Dns path to see if there is a copy of the cache file that you can restore.