Event Message:

DNS server encountered CNAME record, file filename , line number that forms CNAME loop.

Source

Event Log

Event ID

Event Type

DNS

System

312

Error

Explanation:

CNAME records allow you to use more than one name to identify a host. Here, there are two CNAME records that contain references to each other, creating a CNAME loop.

User Action:

Delete the CNAME record: 1. In Windows 2000 Explorer, go to the Systemroot\System32\Dns directory. 2. Double-click the specified file, and select Notepad to open it. 3. Delete the CNAME record from the specified line. 4. Save and close the database file. 5. Stop and restart the DNS server service.