Error Message When You Use the New-ActiveSyncVirtualDirectory Cmdlet: A Failure Occurred While Trying to Enable the ISAPI Filter

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

This topic provides information about why you receive an error message when you use the New-ActiveSyncVirtualDirectory cmdlet to create the Microsoft-Server-ActiveSync virtual directory on a computer that is running Microsoft Exchange Server 2007.

When you use the New-ActiveSyncVirtualDirectory cmdlet to create the Microsoft-Server-ActiveSync virtual directory, you receive the following error message:

WARNING: A failure occurred while trying to enable the ISAPI filter.

New-ActiveSyncVirtualDirectory : An error occurred while creating the IIS virtual

directory 'IIS://ServerName.example.com/W3SVC/1/ROOT/Microsoft-Server-ActiveSync' on ServerName.

At line:1 char:31

+ New-ActiveSyncVirtualDirectory <<<< -WebSiteName "Default Web Site".

Cause

This issue occurs if the Remote Registry service is turned off.

Resolution

To resolve this issue, turn on the Remote Registry service. To do this, follow these steps:

  1. Click Start, click Run, type services.msc, and then click OK.

  2. In the Services dialog box, double-click Remote Registry.

  3. In the Remote Registry Properties (Local Computer) dialog box, click Automatic in the Startup type list if this option is not already selected.

  4. Click Start.

  5. After the Remote Registry service has started successfully, click OK.

For More Information

For more information about how to use the Exchange Management Shell to create the Microsoft-Server-ActiveSync virtual directory, see How to Create an Exchange ActiveSync Virtual Directory.

For more information about similar issues that occur if the Remote Registry service is turned off, see Registry-related Error Message When You Run an Exchange 2007 Cmdlet.